We are seeking an experienced and dedicated Supervisor of Specialized Transit to manage the delivery of the Mobility Bus Service program within Strathcona County. This role is pivotal in ensuring exceptional customer service, efficient scheduling, and effective complaint resolution for specialized transit operations.
As a key leader, this individual will provide guidance and will oversee the Specialized Schedulers, Dispatchers and Transit Operators. This role works collaboratively with other transit work units and County departments such as Fleet Services to ensure compliance and understanding of policies, practices and procedures. In addition, this role is responsible for fostering a positive team environment, supporting operational excellence, and participating in hiring decisions to build a strong, customer-focused team.