Contact Insurance

RMA Insurance has staff dedicated to meeting the needs of our members and suppliers. If you require more information, please contact us!

Member Services

Mallory Gray, CAIB
Manager of Member Services

Debora Depeel, CAIB, CRM
Member Service Representative

Kerry Dutton, CIP, CRM
Member Service Representative

Ulan Sango, MA, PMP
Member Service Representative

Christine Morris, BA
Member Service Representative

Terra Matter, RPLU, CRM, CIP
Client Relations Manager

Claims Department

To find out the claims adjuster for your area, visit the online map. You can also email claims@rmainsurance.com.

Cameron Vierboom
Manager of Claims

Vanessa Thompson
Senior Claims Examiner

Liz Cook, BA, FCIP
Lead Examiner

Jim Johnson
Senior Claims Adjuster

Jamie Sabid, NCSO
Claims Adjuster

Melissa Ilmer, CIP
Lead Adjuster

Kristen Lewchuk
Claims Adjuster

Kurt Acham
Claims Adjuster

Pratiti Joshi
Claims Adjuster

Taylor Bauwens
Claims Examiner



After Hours Claims Services

If you have an incident that you need to report to RMA outside of our regular office hours, please call Coast Claims at 1.825.480.5314. They are an independent adjusting company that can assist you with your claim until the next business day when we are open.

Our regular office hours are: Monday to Thursday (8:00 AM to 4:30 PM), Friday (8:00 AM to 3:00 PM). We are closed for all statutory holidays.

Risk Advisors

If you have any general inquires, please email risk@rmainsurance.com.

Victoria Eisener
Risk Advisor

Administration

Craig Pettigrew, FCIP, CRM, CIOP
General Manager of Insurance

Phyline Gordon
Administrative Coordinator