Property Taxation Assistant

Posted on: Feb 24, 2025

Posted by: Strathcona County

Summary

As a key point of contact, the Property Taxation Assistant provides essential cashier, payment, and inquiry services, ensuring customers receive clear, accurate, and timely support. Whether handling tax payments or utility bills, this role keeps operations running smoothly while delivering excellent customer service!

Key Responsibilities

Key Responsibilities:

Provide professional and discrete customer service through an understanding of appropriate legislation, policy and procedures regarding payment options, account balances, due dates, late payment penalties, tax certificates and receipts
Administer monthly payment program (TIPPS) – process new applications, property ownership changes/program transfers, remove delinquent accounts, balance and transmit electronic files to financial institutions
Process returned payments (NSF) – debit appropriate customer accounts and prepare balance sheets for payment batches required for audit purposes
Provide assistance and coverage to the Property Taxation Supervisor (as required)

Requirements

Qualifications and Skills:

High School Diploma plus 3 years of recent related administrative experience in a customer service and cashier/payment support role
Experience working within an assessment, tax or accounting environment is an asset
Ability to adhere to critical quality standards and attention to detail are essential
Excellent communication, interpersonal and customer service skills, combined with discretion and sound judgement in dealing with confidential information
Strong organizational and time management skills, with the ability to work independently and within a team
Knowledge of general office procedures and accounting practices, including cashier and payment support procedures
Proficient in Microsoft Office Suite and related database software systems (i.e. Tempest tax software)

Conditions of Employment:

Submission of a Satisfactory Criminal Record Check

Job Type

Full Time

Employer Contact

No employer contact listed.

Salary Range

$49,995.40 - $62,498.80

Closing Date

March 9, 2025

Posting ID: 30522

Apply Now