Facility Contract Inspector

Posted on: May 5, 2025

Posted by: Strathcona County

Summary

Are you passionate about maintaining clean, safe, and well-managed public spaces? Reporting to the Tenant Services Supervisor, the Facility Custodial Contract Inspector plays a key role in ensuring high-quality custodial and pest control services across over 100 County facilities, totaling 2.3 million square feet.

In this dynamic role, you’ll take the lead in developing contract specifications, preparing tender documents, and overseeing the implementation of service agreements. You’ll be the go-to expert for inspecting and managing contracted custodial and pest control services—ensuring compliance with safety standards, service levels, and performance expectations.

As the frontline liaison for county departments, you’ll deliver excellent customer service while providing quality assurance, supporting audits, and driving continuous improvement in service delivery. With considerable autonomy in scheduling and decision-making, this is a great opportunity for someone who thrives in a role with both responsibility and impact.

Key Responsibilities

Key Responsibilities:

Perform routine and random inspections of custodial services across municipal buildings (offices, libraries, etc.) to ensure that work is being performed in accordance with contract specifications, industry best practices, safety protocols and environmental regulations
Evaluate the quality of cleaning tasks, including sweeping, mopping, trash removal, surface sanitization, and restroom maintenance
Ensure adequate service levels, especially during special events or peak times
Record inspection results, noting areas for improvement or corrective action, and report any deficiencies of contract terms and/or performance levels
Work closely with facilities managers, contract administrators, and custodial vendors to share success stories or address performance issues
Collaborate with contractors to identify efficiency improvements, assist in resolving any service deficiencies and work with County partners to implement
Keep detailed records of inspections, service levels, and contract compliance while also supporting the preparation of audit reports
Lead the preparation, review, and refinement of custodial contracts and service-level
Agreements, ensuring all contract expectations and performance standards are clearly outlined
Contribute to the planning and budgeting of custodial services across municipal properties
Stay abreast of industry best practices and ensure continuous improvement in custodial service quality by identifying trends and recommending strategies for enhanced service delivery
Review and direct the implementation of new techniques (methodology and technology) developed in the industry for more efficient custodial operations
Collaborate with other departments to ensure service delivery is meeting expectations

Requirements

Qualifications and Skills:

Post secondary specialized training or certificate combined with a minimum 4 years of progressive responsible experience in all aspects of custodial/restoration management, contract administration, dispute resolution or property management
BOMA or IFMA Certification is an asset
Completion or enrolment of related post secondary education in business or facility management such as a BOMI, Real Property Administrator (RPA) or Facility Management Administrator (FMA) designation is an asset
Institute of Inspection, Cleaning and Restoration Certification (IICRC) is an asset
Demonstrated experience effectively managing multiple facilities for the provision of custodial services, emergency restoration/minor reconstruction and pest control
Exemplary customer service and interpersonal skills
Ability to work and make decisions independently and achieve results with minimal supervision
Good understanding of computer maintenance management systems, working with Asset Planner is considered an asset
Ability to read and interpret blueprints/floorplans
Ability to work in Microsoft products like Outlook, Excel, Word and Teams

Conditions of Employment:

Submission of a Satisfactory Criminal Record Check
Ability to obtain a RCMP Enhanced Reliability Clearance
ability to work overtime as required to perform inspections
Valid Alberta Class 5 Driver’s licence and submission of a 5-year Driver’s Abstract with less than 7 demerits

Job Type

Full Time

Employer Contact

No employer contact listed.

Salary Range

$70,990.40 - $88,712.00

Closing Date

May 25, 2025

Posting ID: 32129

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