Key Duties and Responsibilities
- Is responsible for the education and enforcement of Municipal Bylaws and Provincial Statutes that are within their appointment.
- Acts as a Peace Officer by observing traffic, conducting traffic stops, issuing warnings, violation tags or provincial tickets.
- Receives and investigates complaints involving bylaw violations, including issuing tickets, advising the complainant with respect to action taken, and performs additional follows up with complainant when necessary to ensure compliance.
- Provide advice and information to the Sergeant, Community Peace Officer I on matters relating to Peace Officer activities, training, education, enforcement, and investigation.
- Maintain an inventory tracking system of all required equipment and supplies. This is to include planning for scheduled and regulatory equipment maintenance and/or servicing.
- Provide information and recommendations for the operational maintenance of all enforcement equipment and vehicles.
- Provide input on performance measures, policy development, enforcement measures, and staffing levels to meet operational demands.
- Ensure appropriate and timely response levels are maintained.
- Be a resource to Municipal staff regarding safety, education, and enforcement.
- Always maintains a high standard of dress and deportment, while on or off duty.
- Maintain a level of fitness to fulfil the requirements and duties of the position.
- Compile and provide monthly performance statistics to the Sergeant, Community Peace Officer I that will highlight all CPO activities, number of investigations, officer’s calls for service and tickets issued.
- Ensure all files are correctly produced and submitted in accordance with GOA Solicitor General reporting procedures.
- Perform other related duties as assigned.
Knowledge, Abilities and Skills
- Competent and of good character.
- Excellent communication skills including ability to write reports and communicate detailed information verbally.
- Excellent organizational and time management skills.
- Superior customer service skills, a positive team orientated attitude, and the ability to adapt quickly to changing priorities.
- Ability to work independently and collegially in a team environment.
- High degree of proficiency with Microsoft Office Suite and database software.
- Excellent observation, problem solving, and decision-making skills.
- Ability to interact tactfully with various internal and external stakeholders and members of the public.
- Must maintain strict confidentiality.
- Must be self-motivated and able to work with minimal supervision.
- Ability to interpret, implement, and adhere to organizational policies and procedures.
- Knowledge of court procedures on processing and laying charges.
- Proven ability to work effectively in a highly ambiguous, dynamic, and ever-changing day-to-day environment.
- Must be able to work independently on confidential, potentially sensitive, and complex issues.
- Skilled in exercising sound judgement when dealing with difficult situations and the ability to recognize and react appropriately to dangerous situations.
- Knowledge of safe work practices and Occupational Health and Safety Legislation is required.
- Knowledge of operational and tactical planning
- Demonstrated skill and experience interpreting and applying various levels of legislation.
- Knowledge of Traffic Safety, Traffic Safety Plans and the ability to develop a Traffic Safety Calendar.
- Strong computer skills including Microsoft Office Suite and programs such as ROADS/MOVES, JOIN, and CPIC.