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Administrative Assistant – Protective Services

Posted on: Jul 9, 2024

Summary

Athabasca County is currently accepting applications for a permanent, full-time Administrative Assistant to join our Protective Services team. Reporting to the Manager of Protective Services the Administrative Assistant position will utilize a full spectrum of administrative skills to provide efficient and effective administrative support to the Protective Services department. Working as part of a team dedicated to process improvement and long-term success for the County, this role requires a customer service focussed professional with attention to detail, discretion and the ability to balance multiple priorities.

The ideal candidate will possess post-secondary education in Office Administration, or related field, and a minimum of 2 years of related experience, preferably in a municipal setting. A detailed job description can be found on the Athabasca County website under Careers at www.athabascacounty.com.

The salary range for this position is $59,905.69 – $74,928.75 annually. Athabasca County also offers an excellent benefit package with contributions to the Local Authorities Pension Plan.

This posting will remain open until a suitable candidate is found. We thank all applicants for their interest; however, only those selected for an interview will be contacted

Key Responsibilities

Acts as a first point of contact for Protective Services providing front line operational and administrative assistance via phone, email, or in person.
Follow-up and respond in a timely and accurate manner to community and staff regarding department matters relating to Protective Services while creating a corresponding document for file for further escalation and tracking as required. Referring inquiries of a more complex nature to appropriate personnel.
Provide administrative support to the Manager of Protective Services including, but not limited to; invoicing for services, receiving, recording, and preparing correspondence and reports; organizing, creating and maintaining records and files, and databases.
Provide administrative support for Enforcement Services including, but not limited to; answering and directing calls, receiving, recording and preparing correspondence and reports; organizing, creating and maintaining records, files and databases; organizing, creating, processing, compiling and tracking of court requirements, enforcement revenue, orders, citations, and warnings.
Coordinate the administration Enforcement Agreements including the tracking of service hours, inter-municipal invoicing, record keeping, and requests for service.
Provide administrative support for Fire Services including, but not limited to; answering and directing calls, receiving, recording and preparing correspondence and reports; organizing, creating and maintaining records, files and databases; organizing, creating, processing, compiling and tracking of Fire Service reports and records (response, personnel, inventories, permits, etc.).
Draft, compose, edit, and format; correspondence, reports, letters, request for proposals, requests for decisions, agreements, procedures, policies, and bylaws as directed.
Liaise with internal departments and external government agencies to assist with remedying public concerns as the pertain to Protective Services.
Support the onboarding and offboarding of Protective Services team members through the collation of documentation and by managing user accounts for various internal and external programs.
Provide support to and assist with Protective Services special projects, as required.
Understand and adhere to legislative requirements and the County’s policies and procedures relating to records retention; ensure all information is properly marked, organized, confidentially secured and maintained accordingly. Maintain confidentiality of sensitive and privileged information.
Other duties as assigned.

Requirements

Post secondary education in Office Administration or related field.
A minimum of two (2) years of related experience, preferably in a municipal government or public sector environment.
Proficient in standard computer programs and software including Microsoft Office (Excel, Word, Outlook) and Adobe Pro.
Exceptional customer service, interpersonal, verbal, and written communication skills.
Strong technological ability including the ability to work in a variety of specialized records management programs and databases.
Demonstrated ability to manage multiple priorities and meet deadlines, while dealing with sensitive and confidential information with a high degree of diplomacy and professionalism.
Effective time management and strong organizational skills.
Excellent analytical ability including a high degree of attention to detail.
Clear Criminal Records Check (including vulnerable sector check).
Commissioner of Oaths appointment.
Equivalent combinations of education and experience may be considered.

Job Type

No job type mentioned.

Employer Contact

Name: Jenn Bellward
Email: hr@athabascacounty.com

Salary Range

$59,905.69 - $74,928.75

Closing Date

July 19, 2024

Posting ID: 26852