RiskPro Communities is RMA Insurance’s annual insurance and risk management education symposium, designed to help municipal and community organizations learn how to better protect their facilities, residents, and staff from potential risks and losses.
Registration for RiskPro Communities 2027 is now open.
If you have any inquiries related to registration, please contact Shayla Bisson, Administrative Coordinator, at shayla@rmainsurance.com.
River Cree Resort and Casino
A guest room block is available for RiskPro Communities attendees. The room block will be held until Monday, March 22, 2027. After this date, reservations will be subject to availability and the contracted group rate will no longer be guaranteed.
Rooms must be cancelled by 4:00 pm MST on the day of arrival. Failure to cancel will result in a charge of one night's room and tax.
RMA Insurance RiskPro April 2027 Room Booking
For reservations, please call: 1.844.425.2733 (24/7) or book online: Book your guest room online
Grey Eagle Resort & Casino
3779 Grey Eagle Drive
Tsuut’ina, Alberta, T3E 3X8
Our room block is now open. All reservations require a valid credit card for guarantee and charges. Booking within the room block has been extended to April 10, 2026.
For reservations, please follow the below instructions:
| Time | Presentation |
|---|---|
| 3:00 - 5:00 pm | Genesis Reciprocal AGM |
| Time | Presentation |
|---|---|
| 8:00 - 9:00 am | Breakfast |
| 9:00 - 10:00 am | KEYNOTE – Don’t Go Alone – Drayton Bussiere |
| 10:00 - 10:15am | Break |
| 10:15 - 11:00 am |
These sessions run simultaneously. Please choose one to attend:
|
| 11:00 - 11:15 am | Break |
| 11:15 am - 12:00 pm |
These sessions run simultaneously. Please choose one to attend:
|
| 12:00 - 1:15 pm | Lunch |
| 1:15 - 2:00 pm | Alberta Wildfire & FireSmart |
| 2:00 - 2:15 pm | Break |
| 2:15 - 4:15 pm | Beyond the Checklist: Community Centre |
| 2:15 - 3:00 pm | SunCorp - Planning Through Changing Priorities: Risk and Valuation Evolution, Suncorp Valuations |
| 3:00 - 3:15 pm | Break |
| 3:15 - 4:00 pm | Claims Reporting Essentials: Getting It Right from the Start |
| 6:00 - 10:00 pm | Hospitality / Networking Event |
| Time | Presentation |
|---|---|
| 8:00 - 9:00 am | Breakfast |
| 9:00 - 10:00 am | Care First Coverage |
| 10:00 - 10:15am | Break |
| 10:15 - 11:00 am |
These sessions run simultaneously. Please choose one to attend:
|
| 11:15 - 11:30 am | Break |
| 11:30 am - 12:30 pm | Risky Quizness |
| 12:30 pm | Lunch to go |
RMA Insurance Team
What are the biggest risks municipalities will face in 2027, and how can organizations prepare today? In this interactive panel discussion, the Risk Advisor Team will examine the top 10 emerging and evolving municipal risks, providing expert perspectives and practical insights from across the sector. The session will conclude with an audience Q&A, giving attendees the opportunity to engage directly with the panel and discuss the issues most relevant to their communities.
Service Master
From a small plumbing failure to a larger water loss affecting multiple units, community housing presents unique challenges when responding to property damage. This session will discuss practical ways to prepare for water emergencies, what to expect during mitigation and restoration, and how housing operators can help protect their properties while keeping the needs of residents front and centre.
Brownlee
What turns an everyday municipal decision into a lawsuit—and what can you do to protect your municipality? Drawing on real cases and the Municipal Government Act, this session explores where liability can arise, the legal protections available, and practical steps to reduce risk before a claim lands on your desk.
RMA Legal Team
Coverage that is a standard component of municipal insurance to help safeguard both personal assets of councillors and the financial stability of rural municipalities and counties.
Aviva – Fleet Management
The presentation will explore what telematics are, the impact they can have on drivers and fleet operations, how they are influencing hiring practices within the transportation industry, and how the insurance industry is leveraging telematics data.
CFC
In this session, we'll discuss the current cyber threat landscape and key risks faced by municipalities, including updates on emerging risks such as AI. We’ll also touch on key risk mitigation measures to help combat modern cyber risk
Woodbend Rec Center
Risk Advisors will go through the basics and importance of facility inspection, playground inspections to mitigate claims.
SunCorp
In this session Suncorp will outline various trending issues that have come to light over the last year in the appraisal and property risk management environment. Topics will range from tariffs impact on the construction industry to balancing regulations and best practices in building safety and operation with special attention paid to recent losses around water damage. Speakers will outline the current situation, considerations for attendees to keep in mind and potential ways to address or prepare even if that is just ensuring you are aware.
RMA Claims Team
In this session we dive into the information and documentation required when a new claim is reported, helping ensure claims are set up efficiently and accurately from the outset. The Claims team will also review how Direct Compensation for Property Damage (DCPD) works and discuss the key distinctions between DCPD and General Liability (GL) coverage when handling third-party property damage claims.
Tributary
Your community's forests, wetlands, creeks and tree canopy do real work every day. They manage stormwater, slow floodwaters, filter drinking water and cool neighbourhoods. If you had to replace those services with pipes, ponds and treatment plants, it would cost millions. Yet most natural assets don't appear on asset registers, and almost none are covered by insurance. This session treats natural assets as core infrastructure with a real risk profile that can be measured. We'll look at how municipalities are starting to put a dollar value on them, where the gaps in protection are today, and how insurance, including parametric cover that pays out automatically when a set trigger is met, is starting to respond.
ARPA
Trail networks are experiencing increased use from a diverse range of users, from e-bikes and e-scooters to quads and snowmobiles. Join this session to discuss the challenges of managing multi-use trails, the need for consistent standards, and practical solutions for balancing safety, access, and sustainability.
Xpera
Rural crime continues to present significant challenges for municipalities, impacting public safety, property protection, and community confidence. This presentation examines practical rural crime reduction strategies, including crime prevention through environmental design, community partnerships, and proactive risk management measures that help municipalities deter crime and enhance resilience in rural areas.
TBD
Alberta’s Care-First auto insurance reform represents the most significant change to the province’s auto insurance system in decades, shifting the focus from litigation to recovery by providing injured individuals with faster access to medical care, rehabilitation, and income supports through their own insurer, regardless of fault. The presentation will explore the key changes, impacts on motorists and insurers, and what municipalities need to know about the new system.
RMA Insurance – Victoria Eisener
Risky Quiziness is an interactive and entertaining session that explores some of the most unusual, memorable, and insightful claims we've encountered. Through a fun quiz format, participants will test their knowledge while uncovering what happened, what went wrong, and the practical lessons that can help prevent similar incidents. We'll also share key findings and emerging trends from the 2026 RiskPro Assignment, along with highlights of the Risk Team’s work with members to strengthen risk management and reduce claims. Expect a session filled with surprising stories, valuable takeaways, and a little friendly competition along the way.
Keynote – Fire Chief of Red Deer County
A discussion on the risks of planning to handle emergencies alone and the value of partnerships and collaboration in EM, resilience, and response. The demands of large-scale emergencies and events can exceed the capabilities of most rural communities before they even happen, and there's strength in accepting that early and being prepared to work with our partners well in advance of ever needing to.
Alberta Wildfire and Firesmart
Alberta’s wildfire risk continues to evolve. This session provides a provincial wildfire and FireSmart update, then looks ahead to 2027, when greater emphasis will shift to land-use planning, development and the built environment. Attendees will leave with practical actions municipalities can take to reduce future wildfire risk.
Tuesday, April 28, 2026
|
Time
|
Presentation
|
Location
|
|---|---|---|
|
3:00 pm – 5:00 pm
|
Genesis Reciprocal AGM
|
CDE
|
Wednesday, April 29, 2026
|
Time
|
Presentation
|
Location
|
|---|---|---|
|
8:00 – 9:00 am
|
Breakfast
|
CDE/Atrium
|
|
9:00 – 10:00 am
|
Keynote Speaker: Myrna Bittner
CEO and Co-Founder, RUNWITHIT Synthetics |
CDE
|
|
10:00 – 10:15 am
|
Break
|
|
|
10:15 – 11:15 am
|
Michelle Grose & Lara Levesque, DDC Lawyers LLP
Negligence and Employment Law – A Practical Guide |
CDE
|
|
11:15 am – 12:15 pm
|
Emma Suschkov, CFC
Cyber Threat Landscape - New Trends, Risks, and Response |
CDE
|
|
12:15 – 1:15 pm
|
Lunch
|
CDE/Atrium
|
|
1:15 – 2:15 pm
|
Michael Coutu, FireSmart Alberta
From Assessment to Action: Strengthening Community Wildfire Resilience |
CDE
|
|
2:15 – 3:45 pm
|
Field Trip / Breakout Session AB-3
Chris Dyer, Jonathan Stone, Kal Aboumorad, Vay Diep, Victoria Eisener, & Justin Brown, RMA Insurance Risk Team Beyond the Checklist: Risk Advisors in the Field |
TBD
|
|
2:15 – 3:00 pm
|
Breakout Session A-1
Lindsay Nilsson & Dawson Horning, Dolden Wallace Folick LLP Statutory Defences Available to Local Governments under the Municipal Government Act |
Many Horses
|
|
2:15 – 3:00 pm
|
Breakout Session A-2
Tyler Hannemann, Canoe Procurement Group of Canada The Risks in Public Procurement |
Little Drum
|
|
3:00 – 3:45 pm
|
Breakout Session B-1
Liz Cook, Taylor Bauwens, & Vanessa Thompson, RMA Insurance Anatomy of a Liability Claim: From Incident to Resolution |
Many Horses
|
|
3:00 – 3:45 pm
|
Breakout Session B-2
Jeff Nichol, Canoe Benefits LP Pricing and Funding Models of Group Benefit Plans |
Little Drum
|
|
3:45 – 4:00 pm
|
Break
|
|
|
4:00 – 5:00 pm
|
Breakout Session C-1 and Closing Remarks
Kal Aboumorad & Terra Matter, RMA Insurance Construction Insurance Essentials: Coverage, Risk and Claims |
Many Horses
|
|
4:00 – 5:00 pm
|
Breakout Session C-2 and Closing Remarks
Michael Thorne, Brownlee LLP Signed, Sealed, Protected: Waiver Essentials for Recreation Providers |
Little Drum
|
|
6:00 pm
|
Hospitality / Networking Event
|
CDE
|
Thursday, April 30, 2026
|
Time
|
Presentation
|
Location
|
|---|---|---|
|
8:00 – 9:00 am
|
Breakfast
|
CDE/Atrium
|
|
9:00 – 10:00 am
|
Jennifer Young, Camille MacRae, & Stephen Makinwa, Alberta Emergency Management Agency
Our Commitment to Resilience: A Systems-based Approach to Risk Assessment |
CDE
|
|
10:00 – 10:15 am
|
Break
|
|
|
10:15 – 11:00 am
|
Breakout Session D-1
Chris Dyer, Jonathan Stone, Kal Aboumorad, Vay Diep, Victoria Eisener, & Justin Brown, RMA Insurance Managing ANIs: Reducing Risk and Protecting Member Coverage |
Many Horses
|
|
10:15 – 11:00 am
|
Breakout Session D-2
Jason Miller & Brian Bessey, ServiceMaster Restore Property Damage Recovery: Risk Prevention, Mitigation & Pre-Loss Planning |
Little Drum
|
|
11:00 am – 12:00 pm
|
Victoria Eisener, RMA Insurance
Risky Quizness |
CDE
|
|
12:00 – 12:15 pm
|
Closing Remarks
|
CDE
|
|
12:15 pm
|
Bagged lunch to go
|
|
What We Can Know: Alberta Tech that Helps us Experience and De-risk Together
Myrna Bittner, RUNWITHIT Synthetics
Advances in technology now enable high-fidelity regional scenario-based risk testing under imaginable and unimaginable conditions in a shared digital space. Come and see examples of the international award-winning holodeck at work in communities, tackling the de-risking of space weather, wildfire, and energy insecurity.
Negligence and Employment Law – A Practical Guide
Michelle Grose & Lara Levesque, DDC Lawyers LLP
Learn how municipal policies impact liability and explore practical employment law strategies. This session covers documentation, risk management, and effective approaches to termination, discipline, and accommodation.
Cyber Threat Landscape – New Trends, Risks, and Response
Emma Suschkov, CFC
In this session, we’ll discuss the current cyber threat landscape, including updated claims data and emerging risks such as AI, with a focus on the risks faced by municipalities. We’ll also touch on key risk mitigation measures to help combat cyber risk.
From Assessment to Action: Strengthening Community Wildfire Resilience
Michael Coutu, FireSmart Alberta
Learn how FireSmart Alberta is supporting communities to assess wildfire risk, prioritize mitigation actions, and build long-term wildfire resilience through practical, community-led strategies and partnerships.
Field Trip / Breakout Session AB-3: Beyond the Checklist: Risk Advisors in the Field
Chris Dyer, Jonathan Stone, Kal Aboumorad, Vay Diep, & Victoria Eisener – RMA Insurance Risk Team
Join our Risk Advisors for a hands-on walkthrough of a live playground and facility inspection. Learn how inspections are conducted and what key safety elements are assessed in real-world environments.
Breakout Session A-1: Statutory Defences Available to Local Governments under the Municipal Government Act
Lindsay Nilsson – Dolden Wallace Folick LLP
This session will feature various provisions in the legislation that provide immunity from liability for local governments in certain circumstances. This session will cover off those circumstances and what criteria are considered by the courts when applying those provisions to the acts or omissions of a local government.
Breakout Session A-2: The Risks in Public Procurement
Tyler Hannemann – Canoe Procurement
This presentation will provide an update on what is happening in the public procurement landscape in Canada, while doing a deeper dive into the potential risks involved in conducting public procurement and how to mitigate them.
Breakout Session B-1: Anatomy of a Liability Claim: From Incident to Resolution
Liz Cook, Taylor Bauwens, & Vanessa Thompson – RMA Insurance Claims Team
Explore the lifecycle of a liability claim, from initial report to file conclusion. Learn the roles involved, key steps in the process, and best practices for managing claims efficiently while minimizing risk and ensuring fair outcomes.
Breakout Session B-2: Pricing and Funding Models of Group Benefit Plans
Jeff Nichol – Canoe Benefits LP
Join Jeff Nichol for a workshop on group benefit plan funding models—Insured, ASO, Retention Accounting, and Pooled plans. Learn key factors for choosing the right model, pricing considerations, and strategic elements like risk tolerance, cost control, and governance.
Breakout Session C-1: Construction Insurance Essentials: Coverage, Risk, and Claims
Kal Aboumorad & Terra Matter – RMA Insurance
This session offers a practical look at insurance for complex and municipal construction projects, covering Course of Construction and Wrap-Up Liability policies, key exposures, exclusions, delivery models, risk mitigation strategies and claims during the construction lifecycle.
Signed, Sealed, Protected: Waiver Essentials for Recreation Providers
Michael Thorne, Brownlee LLP
Learn how waivers can help municipalities manage liability in recreational spaces. We will explore key drafting principles, common pitfalls, and practical strategies to protect your community facilities while supporting safe public participation.
Our Commitment to Resilience: A Systems-based Approach to Risk Assessment
Jennifer Young, Camille MacRae, & Stephen Makinwa – Alberta Emergency Management Agency HIRA Team
Discover how Alberta’s HIRA methodology turns hazard data, expert input, and local knowledge into actionable strategies for risk reduction. Learn practical steps, partner engagement insights, and lessons from real-world applications that strengthen community resilience.
Breakout Session D-1: Managing ANIs: Reducing Risk and Protecting Member Coverage
Chris Dyer, Jonathan Stone, Kal Aboumorad, Vay Diep, & Victoria Eisener – RMA Insurance Risk Team
This session explores the responsibilities and requirements of ANIs, why they matter, and how to manage risks effectively. Gain practical tips and insights to uphold your privilege and protect member coverage.
Breakout Session D-2: Property Damage Recovery: Risk Prevention, Mitigation & Pre-Loss Planning
Jason Miller & Brian Bessey – ServiceMaster Restore
The presentation focuses on how to expediate recovery from property damage by looking at best practices to prevent losses and then the importance of quick action to mitigate a loss when one occurs. It then looks at the components of thorough pre-loss planning which enable speed and efficiency throughout the recovery process.
Risky Quizness
Victoria Eisener – RMA Insurance
Join us for a lively, knowledge-packed session featuring up-to-date claims information, practical case studies, and engaging activities designed to sharpen your risk mitigation skills.
RiskPro Communities provides a wide range of sponsorship opportunities that can help highlight your brand to municipal decision-makers from across Alberta.
For more information regarding the RiskPro sponsorship opportunities, click here. For additional info or to discuss customized packages, please contact Ellen Kirkpatrick, Event Coordinator, at 825.319.2387 or ellen@rmalberta.com.
Those members who attend the event in person will qualify for credits which can be used towards enhancing risk management and safety within their municipal operations upon successful completion of the assignment.
For more information, email risk@RMAinsurance.com