Supplier Relations Analyst

SCOPE

The Supplier Relations Analyst ensures the efficient flow of information and insights between suppliers and Canoe. This role combines administrative expertise with analytical capabilities to strengthen supplier relationships and support Canoe’s strategic objectives.

Supplier Data Management

• Maintain and update supplier records, contracts, and agreements in Canoe’s CRM and related systems.
• Coordinate contract information updates to ensure accuracy and alignment with Canoe’s website.
• Classify suppliers based on program participation, compliance, and performance metrics to support reporting and engagement strategies.
• Ensure completeness of supplier data, including contact details, compliance documentation, and program history.
• Monitor administrative fee submissions for accuracy and compliance, addressing discrepancies promptly.

Supplier Relations

• Coordinate supplier onboarding processes in collaboration with Supplier Development Managers (SDMs) and Sourcewell, ensuring timely completion of required documentation and training.
• Serve as a liaison between Sourcewell, Procurement, and internal teams to facilitate onboarding readiness and smooth integration.
• May conduct onboarding sessions or provide logistical support for SDMs as needed.
• Conduct outreach calls to suppliers to confirm data accuracy, promote engagement opportunities, and schedule business reviews.
• Communicate administrative fee structures clearly and monitor compliance with submission processes.
• Distribute surveys and communications about upcoming tradeshows, webinars, and Canoe-sponsored events.

Analytical Functions

• Track and analyze supplier participation and engagement trends, identifying gaps and opportunities for improvement.
• Prepare detailed reports on supplier performance, compliance status, and engagement metrics for leadership.
• Develop dashboards and visual summaries to present supplier data in an actionable format.
• Collaborate with internal teams to optimize supplier engagement and program success.

Administrative Support

• Create and organize supplier-facing materials, including training guides, presentations, and FAQs.
• Assist with scheduling supplier meetings, webinars, and other engagements, ensuring smooth logistics.

Collaboration

• Work closely with the Manager of Supplier Relations to prioritize and execute tasks.
• Partner with Client Relations, Procurement, Marketing, and Accounting teams to align supplier activities with member needs and compliance standards.