Administrative Support: (60 – 70%)
- Develops and administers processes through software programs to increase efficiency within the department.
- Coordinates Infrastructure programs (e.g., Road ban, dust control, ) including scheduling dates with staff and applicants, drafting communications, creating forms, compiling forms, completing the billing requirements.
- Tracks fuel costs and assists in the reconciliation of monthly fuel usage.
- Tracks and calculates gravel usage using asset management software.
- Collaborates with others on the preparation of reports and presentations.
- Prepare information/promotion materials for Infrastructure programs and projects.
- Conducts research as required.
- Initiates service requests, follows up on service requests and work orders.
- Provides information to applicants on road agreements (e.g., Crossing agreements, Waterline agreements) and assists applicants as required.
- Reviews agreements for accuracy and verifies submission and payment.
- Acquires registration and required information for vehicles
- Maintains asset information utilizing asset software programs.
- Collaborates with the Asset Manager to improve asset management processes.
- Assists in the training of department members on software programs (e.g., PSD Citywide) and shares best practices.
- Reconcile department credit card transactions.
- Prepares and distributes on-call calendar and notifies County administration.
- Prepares meeting minutes as required.
- Other duties as may be required.
Records Management: (20 – 25%)
- Maintains files and records, (e.g., agreements, shop work orders)
- Update records for new acquisitions and disposals (e.g., registration, Shop Mechanic Work Orders)
- Identifies and recommends improvements in processes.
Customer Service: (15 – 20%)
- Provides telephone and reception duties at the Maintenance Shop.
- Receives road inquiries and directs to the appropriate individual.
- Maintains inventory for office supplies and orders when needed.
- Plans and assists with Public Engagements, creates advertisements and communication materials, organizes event logistics, and documents discussions and ratepayers’ inquiries
Projects and Assignments
- Completes other related work as assigned.
