Member Outreach Representative

Posted on: May 7, 2025

Posted by: Canoe Procurement Group of Canada

Summary

Working Title: Member Outreach Representative
Department: Business Services
Reports To: Manager of Business Development

Purpose

The Member Outreach Representative (MOR) position will be accountable for driving business growth for the Canoe Procurement Group of Canada. Working in tandem with the Client Relations team, the MOR will provide leads by contacting prospective members to provide education on our trade compliant programs.

In addition, the Member Outreach Representative will have their own portfolio to manage, consisting of existing members in their assigned regions. MORs provide regularly scheduled, consistent contact with their assigned members to ensure their procurement needs are met, educate them on existing and new program offerings through Canoe, and provide guidance on any questions our members may have.

Location: This candidate must reside and work within the province of Ontario. This is a fully remote role, with the occasional travel required.

Key Responsibilities

Client Relations

Member outreach as directed by the Manager of Business Development
Targeted areas of opportunity as identified by client relations team
Working closely with our partner associations to add value to their member base
Promoting supplier offerings as released by our 200+ partners across Canada
Create target lists by province and or association
Manage leads in CRM
Call reporting as required
Prepare and present activity reports

Supplier Relations

Developing strong working relationships with all levels of supplier management. Promoting all new program opportunities as released.
Understanding of program administrative fees and requirements

Accounting

Assist in account creation as required
Assist accounting in reconciling accounts as required

Requirements

SKILLS/EXPERTISE REQUIRED:

Experience working in a professional sales environment.
High proficiency in MS Word, MS Excel, PowerPoint, Outlook, CRM, and Adobe Acrobat is essential.
Excellent written, oral, and listening communication skills, and exceptional organizational and planning skills.
Bilingual in English and French would be an asset
Personable and able to build and maintain professional relationships.
Aptitude for dealing with members and suppliers.
Strong time management skills.
Able to work with minimal supervision, self-motivated, and self-directed.
Manages multiple priorities in a fast-paced and changing environment while able to quickly analyze problems to reach a conclusion.
Expects the highest quality performance from self and others.
Able to and enjoy working in a team environment including keeping others appropriately informed.
Proficiency in data entry

Knowledge, Skills and Abilities

Education:
Post-secondary degree/diploma in business, accounting or a related discipline or applicable work experience and training.

Contacts:
Works alongside other Member Outreach Representatives, Client Relations team, Supplier Relations team and the Manager of Business Development.
The RMA is an equal opportunity employer. Any applicant that meets the qualifications above is encouraged to apply. Priority will be given to Canadian citizens and those already legally entitled to work in Canada.

We thank all applicants, but due to the high volume of responses expected, only those selected for an interview will be contacted. No phone calls, please.
Please email resume and cover letter to Shannan McAuley at shannan@rmalberta.com

Job Type

Full Time

Employer Contact

Name: Shannan McAuley
Email: shannan@rmalberta.com

Salary Range

No salary range listed.

Closing Date

May 31, 2025

Posting ID: 32211

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