The Pointe Operations Team Lead

Key Responsibilities:

• Act as Lead contact for event hosts and primary contact for user groups, providing a seamless and positive experience for clients
• Conduct daily activities in a leadership role, assisting peers with completion of operational tasks
• Prepare footing and facility setups per event specification and programming needs
• Respond to unpredictable and challenging situations including human first aid, animal emergencies, guest service issues, and building emergencies
• Safely operate all heavy equipment (Large tractor with grooming implements, skid steers, boom lifts, etc.)
• Model safe and effective operations practices, conduct staff training and mentor hourly staff
• Take charge of large-scale, intricate operational tasks, including barn cleanouts and event setups and takedowns, demonstrating effective leadership
• Interact and build relationships with guests, contractors, event hosts and facility staff
• Act as the first line of support to The Pointe’s Leadership Team by attending meetings and planning strategies for upcoming events
• Understand the functionality of building management system’s environmental controls and coordinate with Fleet and Facility Management department as required
• Apply knowledge and train staff in the OHS Act, Regulations and other safety guidelines