KNOWLEDGE, EDUCATION, QUALIFICATIONS, SKILLS, ABILITIES, AND EXPERIENCE
The following are required in this position:
- Post-secondary training or certificate in Office Administration.
- Ability to read, follow, and understand processes, procedures, and policies to perform work in accordance with expectations.
- Ability to apply a forward-thinking approach while working to ensure that processes are efficient and operating as intended.
- Strong organizational and time management skills with the ability to work independently, or in a multidisciplinary or team environment, understanding how to prioritize and complete high volumes of competing work, with a high degree of accuracy without additional support, review, and proofreading.
- Demonstrated ability to apply critical thinking, analytical thinking, ethical judgement, discretion, professionalism, and diplomacy.
- Flexibility to adapt to a demanding environment and maintain customer service standards and conflict resolution skills, with the ability to actively listen and communicate inclusively and respectfully, and to manage and resolve confrontational situations effectively.
- Able to handle confidential and sensitive information according to the Freedom of Information and Protection of Privacy Act and corporate guidelines.
- Proven ability to effectively communicate in writing or verbally, in a clear, objective, logical and sensible manner.
- Ability to maintain confidentiality when dealing with sensitive situations and/or information.
- Proficiency when using all Microsoft Office Programs (Excel, Word, and PowerPoint, etc.) and Adobe Acrobat suite applications.
- Ability to adapt to using multiple productivity applications such as E-Site, Content Manager, GIS or any other future database input and output applications.
- Minimum of 2 years of relevant experience in a clerical role or equivalent within a professional office setting if no formal training or certification in an equivalent Office Administration program.
The following are considered assets or preferences in this position:
- Understanding of land development and/or construction
- Enrollment or completion of the Applied Land Use Planning Program offered by the University of Alberta will be considered an asset.
- Eligible membership in Alberta Development Officers’ Association (ADOA) is preferred.
- Ability to interpret regulatory, legal, and statutory documents including legislation and bylaws governing land development such as the Land Use Bylaw and the Municipal Government Act
- Municipal experience, and experience with Safety Code Administration and/or Land Use Bylaws are considered an asset.
