Mental Health Navigator

Posted on: Mar 20, 2025

Posted by: Strathcona County

Summary

The Mental Health Navigator works with participants to access social supports and coordinate resources designed to prevent the participant from requiring 9-1-1 services outside of emergencies. This includes working with both professional and informal supports to provide wraparound services while also guiding participants through the complex system of services, supporting them to follow their mental health intervention plans and obtaining necessary social supports.

Services are provided using a strength based, recovery-oriented approach that recognizes the importance of meeting individuals where they are at and moving forward.

Key Responsibilities

Key Responsibilities:

Provide a full range of participant-centered social supports focused services in various community settings for identified complex mental health needs
Assess, along with triage team, the suitability for program participation and identify alternative supports
Utilize a strength based, wholistic, recovery-orientated approach that recognizes and respects each participant’s unique experiences and needs
Identify needs and support individuals in accessing social supports, such as subsidies, housing, mental health, addictions, parenting, engage informal support people to assist with ensuring safety, risk mitigation and supporting intervention strategies
Complete safety risk assessments using a variety of screening and tools, creating suicide prevention safety plans and family violence screenings
Work closely with the Supportive Outreach Services Mental Health Counsellor to implement social support strategies with participants, manage a caseload of individuals to ensure resource needs continue to be met while awaiting, treatment
Engage informal support people to assist in ensuring safety, risk mitigation, and supporting intervention strategies that maintain stabilization, this includes consultation and liaison with families, community service providers, schools and police
Facilitate and participate in collaborative community tables for goal setting and case planning, supporting transitions to other providers, advocating for participant in service systems as well as completing referrals to additional resources
Meet participants, when safe to do so, in various environments conducive and appropriate for case management and intervention support, this may include office, home, virtual, community, or other agency settings

Requirements

Qualifications and Skills:

Social Sciences university degree plus 3 years experience or a diploma and 5 years related experience with preference for fields with regulated practice
Required to attain and maintain appropriate registrations and certificates
Minimum of 2 years experience working in community mental health and supporting people in distress (complex, overwhelming situations) is preferred
Training and experience in suicide and family violence risk assessment and safety planning, mental illness and addictions is required
A strong and current understanding of evidenced based interventions/practices for complex individuals
The ability to effectively consult, liaise and include families, community service providers, schools and police as part of the comprehensive support system
Experience and understanding of complex social systems. current knowledge of resources and referral processes, as well as experience collaborating with community partners from varying agencies
Communicates by effectively conveying information and expressing thoughts and facts in a clear and concise manner (both verbal and written)
Demonstrates adaptability by positively and readily adapting to change in the work environment; changes behaviour in response to feedback and learns from experience; functions effectively in uncertain or stressful situations and motivates others to respond constructively to change

Conditions of Employment:

Submission of a Satisfactory Vulnerable Sector Check and Child Intervention Record Check
Valid Alberta Class 5 Driver’s licence and submission of a 5-year Driver’s Abstract with less than 7 demerits

Job Type

Full Time

Employer Contact

No employer contact listed.

Salary Range

$81,863.60 - $102,338.60

Closing Date

April 13, 2025

Posting ID: 31224

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