Life Safety and Navigation Coordinator

What is the Opportunity?

Reporting to the Lead, Specialized Social Services, this position will provide timely and appropriate supports to residents requiring specific service to those who are unhoused or are at risk of losing housing.  Using best practices and trauma informed approaches, the Life Safety and Navigation Coordinator will build relationships with program participants to provide support, referrals, information, crisis intervention and enhanced wellness options.  The position will collaborate with internal and external stakeholders, such as Leduc Enforcement, to deliver direct community client support and consistent levels of service across all stakeholders.  To achieve consistent support throughout the community, this role will have the flexibility to conduct targeted community outreach and to serve other organizations and City facilities.  The result of a visible presence at key locations in the community and flexibility to go where the clients are located will help establish relationships with our most vulnerable residents, reduce the impacts of those who have barriers to accessing traditional services, and provide support to those identified stakeholders. During extreme weather activations (cold, heat and air quality in accordance with the City of Leduc Extreme Weather thresholds), this position will need to work flexible 7-hour workday shifts and weekend shifts (outside of Monday to Friday, 8:30 am to 4:30 pm) to provide life safety services to better meet the needs of those without homes in our community.  No on-call duty is required outside of these scheduled shifts.

What will you do?

• Identify, support and build relationships with the most vulnerable in our community who may be experiencing mental health, homelessness, poverty, and/or substance use challenges via service coordination and system navigation
• Create flexible client-focused plans, goals and outcomes for residents including helping with paperwork, and advocating with many levels of systemic systems e.g. Provincial government programs
• Facilitate community partnerships with the aim of aligning coordinated client centered community standards and support systems for our shared caseloads
• Foster and build relationships with the community and businesses at a neighborhood level and among service providers in the broader community to support a collaborative approach to change
• Have the ability to utilize already established agency relationships to connect with participants and provide a high level of service as a key member of multiple formal and informal teams across the community