Information Technology Coordinator

Posted on: May 1, 2026

Posted by: Town of Olds

Summary

We’re hiring an Information Technology Coordinator (IT Coordinator) for the Town of Olds.

This is the job for the person who keeps technology moving without making everyone feel the pain behind it.

As our IT Coordinator, you’ll be the single in-house IT person for a municipality of 150 staff across 5 facilities — the Town-side counterpart to our Managed Services Provider (MSP). You’ll sit between the MSP, who handles remote support and infrastructure work, and the people in Town facilities who need their tools to work when the day starts.

That means Teams Phone, meeting rooms, AV, laptops, printers, Microsoft 365, user support, documentation, and the follow-through that keeps small issues from becoming operational headaches.

Key Responsibilities

This is not a traditional help desk role. It is not a systems engineering role. It sits in a specific, interesting place between the two: practical onsite support, MSP coordination, platform administration, and follow-through.

Every week, you’ll track MSP tickets to closure, administer Teams Phone and our 6 Teams Rooms, keep asset records honest, and be the calm voice when something breaks five minutes before a council meeting.

This role is primarily office-based, with travel between Town of Olds facilities as needed. A valid Class 5 driver’s licence is required. Occasional after-hours work is required for maintenance windows or urgent issues.

Requirements

To thrive in this role, you’ve owned IT work where follow-through mattered. You’ve tracked issues to closure, documented decisions, supported Microsoft 365 in production, worked with an MSP or outsourced IT provider, and supported Teams Phone, Teams Rooms, AV systems, or comparable meeting-room technology.

You know what “ready” looks like before a meeting starts — not after the first person says, “Can anyone hear me?”

A detailed job description is available here

Job Type

Full time

Employer Contact

No employer contact listed.

Salary Range

$50.40 - $57.02/hour

Closing Date

June 1, 2026

Posting ID: 38280

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