KNOWLEDGE, EDUCATION, QUALIFICATIONS, SKILLS, ABILITIES, AND EXPERIENCE
The following are required in this position:
- Basic computer operating system and software deployment and repair skills.
- Working towards a diploma in Information Technology.
- Strong attention to detail and data integrity.
- Ability to work in a team environment or independently, with the ability to take initiative and be self-motivated, and demonstrate a commitment to continual learning.
- Strong organizational and time management skills, with the ability to set and manage among conflicting priorities while meeting deadlines.
- Ability to communicate clearly and professionally verbally and in writing, including being adaptable, receptive, and timely when communicating with others, and possessing tact and discretion.
- Ability to research and analyze issues, including applying problem solving skills and ability to provide recommended solutions connecting the business issue and technology solutions.
- Proficiency with Microsoft Office.
The following are considered assets or preferences in this position:
Experience with a ticket system considered an asset.
