- A minimum of seven years of progressively responsible experience in property and casualty insurance, including at least five years in a leadership or management role.
- Experience working with local government, public-sector, member-based, or non-profit organizations is an asset.
- Demonstrated experience leading multidisciplinary insurance operations, including underwriting or placement, claims, risk management, compliance, and member service, with the ability to work effectively with corporate finance and other shared-service functions.
- Demonstrated executive leadership, customer and member orientation, strategic and commercial judgment, financial and analytical capability, political acumen, sound decision-making, and a record of delivering measurable results.
- A recognized Canadian insurance designation, such as CIP, FCIP, CAIB, or CRM, is required; an advanced designation is preferred.
- A current Alberta Level 2 General Insurance Agent licence, or eligibility to obtain and maintain the licence within an agreed period, is required.
- Advanced proficiency with Microsoft 365 and experience using insurance management systems, financial reporting tools, and data-analysis platforms.
Leadership
Provides visible, credible leadership; motivates and develops others; builds strong teams; and creates alignment around organizational and member outcomes. Influences effectively by connecting decisions and actions to member needs, business priorities, and the broader interests of the organization.
Customer-Oriented
Understands the value of members and customers to the organization. Enables team members to deliver responsive, value-added service, explores practical alternatives to meet customer needs, and builds positive, professional relationships.
Communication
Listens actively and communicates complex insurance, financial, and strategic information clearly to staff, members, executive leadership, Boards, regulators, brokers, and underwriters. Demonstrates strong written, presentation, facilitation, and stakeholder-communication skills.
Strategic Business Sense
Maintains an enterprise-wide perspective and understands the competitive, regulatory, financial, and service environment of the insurance industry. Anticipates emerging risks and opportunities, assesses stakeholder impacts, and develops proactive strategies that strengthen program sustainability, member value, and organizational performance.
Analytical
Has the capacity for thinking analytically and evaluating complex business and accounting issues. Conveys information in a way that it is understood and is relevant.
Management Skills
Demonstrates a style that actively promotes involvement with staff with an emphasis on motivation and encouragement of people, teams, and activities.
Financial Management
Understands insurance financial drivers and works effectively with the Chief Financial Officer and Finance department on budgeting, forecasting, reporting, controls, and financial analysis. Provides timely operational information, explains variances, and supports sound financial decision-making for RMA Insurance.
Personal Management Skills
Demonstrates self-confidence and interpersonal flexibility, perseverance, and integrity. Has strong decision-making skills. Extremely well organized with effective time management skills. Is quick to learn and adapt to new challenges/situations. Has a positive attitude. Is highly ethical, both professionally and personally.
Results Oriented
Recognizes that progress must be shown and be measurable and can quickly analyze problems to reach a conclusion. Expects the highest quality performance from self.
Politically Astute
Able to lead and motivate various constituencies. Knows and understands legislative and regulatory processes. Interacts with diplomacy and tact.
Contacts
Works closely with RMA Insurance staff, the Chief Financial Officer and Finance department, other RMA General Managers, members, the RMA Insurance Board of Directors, partners, brokers, underwriters, regulators, and service providers. Provides regular reports and advice to the RMA Insurance Board of Directors and escalates significant matters to the Chief Operating Officer as appropriate.
The RMA is an equal opportunity employer. Any applicant that meets the qualifications above is encouraged to apply.
To apply, please send a resume and cover letter in PDF format outlining how you meet the above qualification requirements, to the attention of Shannan McAuley at shannan@RMAlberta.com. This posting will remain open until a suitable candidate is found.
We thank all applicants, but due to the high volume of responses expected, only those selected for an interview will be contacted. No phone calls, please.
