Enforcement Supervisor

General

The Enforcement Supervisor is responsible for supporting and advancing public safety within the Town by overseeing the enforcement of Provincial Statutes and Municipal Bylaws. This role provides leadership to Municipal Enforcement Peace Officers, ensuring consistent enforcement practices, quality documentation, and adherence to legislative and municipal standards.

The position coordinates both proactive and reactive enforcement activities, conducts investigations, supports interagency collaboration, and ensures that officers are trained, equipped, and deployed effectively. The Enforcement Supervisor maintains strong working relationships with internal departments, external agencies, and the community and provides regular updates to management and Council regarding enforcement trends, concerns, and operational activities.

Primary Responsibilities and Authority

Leadership & Staff Supervision (35%)

• Supervise Community Peace Officers, providing operational direction, mentorship, and performance oversight.
• Ensure staff maintain required certifications, including use‑of‑force, speed enforcement, conflict resolution, and emergency response.
• Ensure all Officers are adequately trained and equipped with personal protective equipment, enforcement tools, and operational resources.
• Review and ensure accuracy of officer reports, files, investigative notes, and enforcement‑related documentation.
• Oversee investigations related to collisions, fires, medical incidents, and other safety matters in coordination with emergency services.

Enforcement Operations & Public Safety (30%)

• Enforcement of traffic offences.
• Patrol of parking offences.
• Patrol for Provincial issues and Town Bylaw infractions
• Patrol for any other violations of municipal bylaws, provincial statutes or safety concerns observed including Animal Control.
• Perform all Municipal Enforcement activities, ensuring compliance with Provincial Statutes, Municipal Bylaws, and Alberta Solicitor General standards.
• Participate in proactive patrols and response to public complaints involving traffic enforcement, parking, animal control, provincial statute violations, and municipal bylaw concerns.

Administrative Responsibilities (15%)

• Serve as the Administrative Liaison on the Municipal Policing Committee.
• Provide regular updates and operational reports to the General Manager.
• Assist with departmental budget planning related to training, equipment, and enforcement operations.
• Ensure compliance with all Town policies, enforcement legislation, and Solicitor General requirements.
• Assist with administrative duties associated with the Municipal Enforcement program.

Interdepartmental and External Collaboration (15%)

• Work closely with RCMP, Fire Services, EMS, and other departments to support coordinated public safety responses.
• Attend internal and external meetings to address enforcement concerns and coordinate municipal functions.
• Liaise with residents to explain enforcement policies, processes, and actions as needed.
• Engage in community outreach activities to promote public safety and awareness.

Training & Professional Development (5%)

• Maintain all required certifications including use‑of‑force and Peace Officer competencies.
• Coordinate and track officer training requirements and ensure ongoing professional development.
• Ensure compliance with all Solicitor General training standards.

Other Duties

• Perform other related duties as assigned to support department operations and community safety.

Human Resources, Team Management, and Leadership

• Foster a team environment which inspires hard work, dedication, collaboration, and fun supporting a positive organizational culture.
• Daily supervision of Business Unit Staff including but not limited to scheduling and timecards approvals.
• Responsible for maintaining a working environment which includes integrity, trust, and respect in accordance with Town policies.
• Responsible for the discipline of Business Unit Staff, while ensuring to work within the parameters of a unionized environment.
• Manage staff daily work plans, department programs and projects to ensure the efficient delivery of services.
• Provide recommendations to the Manager regarding the organizational structure and staffing of the Department.

Financial and Budgetary

• Assist Manager with recommendations and manage the Department’s 3-year operating budget.
• Assist the Manager in creating the 10-year fleet replacement program.
• Ensure that all procurement is completed in accordance with the approved budget, Town policies, and other regulatory requirements.
• Practice fiscal responsibility in pursuing alternative sources of funding for department projects to offset the reliance of public funds. (i.e. grants)
• Authorize purchases and accounts within assigned limits.

Corporate/Administration

• Understanding role within adopted policies, procedures and bylaws and ensuring they are followed in decision making and in the delivery of services.
• Ongoing management of Policies and Bylaws under the responsibility of the Department.
• Assist Manager with reports for the Department initiatives and projects to Senior Leaders, Council and the public as required.
• Respect and uphold organizational and staff confidentiality.

Public Relations

• Implement communication protocols for projects and services to ensure timely messaging to citizens.
• Respond to the public’s concerns and complaints in a timely and tactful manner, and in accordance with Town policies and bylaws.

Health and Safety

• Actively participate in Formal Workplace Inspections in area of responsibility.
• Review pertinent Hazard Identification, Assessment and Control worksheets on an annual basis as required by the Municipal Health and Safety Program.
• Advise the Manager of all Health and Safety concerns.
• Ensure that all Safe Work Practices and Procedures are followed.
• Act upon all reports of any unsafe conditions, potential work hazards or incidents.