Director of Community Services

Specific Accountabilities

• Provides effective leadership and mentorship to the assigned departmental staff, ensuring that service and aligned financial deliverables are accurately completed on time by confident and capable staff, following set municipal procedures.
• Systematically reviews departmental policies, by-laws, business practices, strategies, and administrative guidelines so they remain current, relevant, and in compliance with applicable legislation and practice and makes recommendations for continuous improvement to the CAO and Senior Leadership Team.
• Responsible for timely and accurate assigned departmental financial, statistical and grant reporting to external agencies such as the CRA, GOA (Municipal Affairs, Emergency Management Agency), other granting agencies and parties to agreements when required.
• Carries out other special projects and/or duties assigned.

Community Services

• Oversees FCSS Program, Community Assistance Program, and other associated community funding initiatives.
• Community liaison for rural libraries, senior, recreational, social, cultural, educational and athletic opportunities, initiatives and programming throughout the municipality.
• Oversees Community complex, arena rentals, facility booking and related program(s).
• Responsible for inter-municipal agreements (VIC, Recreation, Legacy Centre).
• Responsible for encouraging and overseeing MOUs with Community Groups.
• Develop and implement strategic plans for the enhancement and expansion of parks, recreational facilities, and programming to meet the evolving needs of the community.
• Lead the design and implementation of recreational programs and events for residents of all ages and interests.
• Manage departmental budgets, allocate resources effectively, and seek alternate funding sources.
• Foster positive relationships with community stakeholders, local organizations, and government agencies.
• Ensure compliance with relevant local, provincial, and federal regulations pertaining to parks and recreation, including safety standards, and environmental regulations.

Grants & funding

• Oversee municipal grant programs, including intake, evaluation, reporting, and distribution processes.
• Identify and pursue external funding opportunities from provincial, federal, and private sources.
• Ensure compliance with grant agreements, reporting requirements, and financial accountability standards.

Planning & Development

• Provide leadership in long-term community planning, land use management, and development review processes.
• Ensure compliance with municipal bylaws, statutory plans, and provincial legislation.
• Lead the Planning & Development Department
• Planning and Development permits and applications alongside the Planning and Development Officer.

Protective Services

• Oversee municipal protective services such as bylaw enforcement, and public safety programs.
• Develop policies and procedures that enhance community safety and regulatory compliance.

Cemeteries

• Cemeteries annual grant application.

Custodial & Janitorial Services

• Oversee Janitorial staff & cleaning schedules in the absence of Administrative Assistant.

Libraries

• Provide strategic oversight for municipal libraries, ensuring alignment with community needs and Council direction.
• Support library boards and staff with budgeting, programming, policy development, and long-term planning.
• Encourage literacy, learning opportunities, and accessible public resources.

Community Engagement

• Build strong relationships with community organizations, businesses, residents, and regional partners.
• Communicate department initiatives effectively and respond to public inquiries with professionalism and transparency.

People & Performance Management

• Lead, mentor, and support a multidisciplinary team, fostering a positive and productive work environment.
• Conduct performance evaluations, workforce planning, recruitment, and training initiatives.