The Town of Morinville is a growing community on the doorstep of Metro Edmonton. Developed on a foundation of rich heritage and culture spanning 100+ years, it offers an excellent quality of life with convenient access to all nearby big city amenities while retaining the characteristics of a vibrant and flourishing centre for the surrounding rural community.
Reporting to the Senior Customer Services Representative, the Customer Services Representative (CSR) is responsible for delivering exceptional front-line service to residents, program participants, and facility users. This position plays a key role in managing registrations, processing financial transactions, maintaining accurate records, and supporting communication and promotional efforts for programs, services, and events. The CSR works collaboratively with internal departments to ensure efficient administrative processes and positive customer experiences at the Community Cultural Centre and Morinville Leisure Centre. Commitment to service excellence in this position is demonstrated in performing a wide range of administrative functions in alignment with established guidelines and policies. This role requires handling sensitive information with discretion and confidentiality while coordinating and overseeing various office activities.