Under the direction of the Development Services Manager, the Community Peace Officer 1 is responsible for enforcing the bylaws of the Town and provincial statutes as approved by Alberta Public Safety and Emergency Services.
Under the direction of the Development Services Manager, the Community Peace Officer 1 is responsible for enforcing the bylaws of the Town and provincial statutes as approved by Alberta Public Safety and Emergency Services.
Job Duties
• To actively patrol the community with attention to the requirements and needs of individual bylaws and appointed provincial statutes (ie. Traffic Bylaw and the Traffic Safety Act, Unsightly Premises and Snow Removal, Animal Protection Act etc.), Administration of all bylaw enforcement documents, data input and report writing,
• Responsible to assist in the development of bylaw enforcement strategies, plans, and municipal policies,
• Responsible to develop and review new or updated municipal bylaws,
• Perform professional and thorough investigation of public complaints related to bylaw infractions and appointed provincial statutes in a timely manner,
• Seeks out information on bylaw infractions and appointed provincial statutes,
• Coordinate enforcement initiatives and actions for a variety of bylaws and appointed provincial statutes using multiple authorities and agencies (ie. Alberta Health Services, Fire Department, RCMP, etc.),
• Appear in court as required,
• Maintain statistics and provide periodic reports, as directed by the immediate supervisor and/or the Chief Administrative Officer,
• Networking and communicating with other enforcement agencies,
• Maintaining a clean vehicle and drive respectively within the law,
• Maintaining daily work notes/log,
• Coordinate and participate in community safety initiatives (ie. Risk Reduction),
• Conduct investigation of occurrences and complaints,
• Enforcement of appointed provincial statutes within the boundaries of the Town of Claresholm,
• Act in the capacity of a controller, deterrent, as well as, an enforcer,
• Issuance of summons, subpoenas, violation notices and complaints,
• Detect and deter road damage caused by overweight and over-dimensional loads,
• Complete all necessary enforcement ticket and/or other processing requirement of actions undertaken while on duty serving the Town of Claresholm and ensure continuity of these procedures,
• Complete and submit to appropriate authorities records as required,
• Prepare prosecution files with the necessary backup documentation for Court as required,
• Act as a liaison with other law enforcement and government agencies,
• Act as a liaison with politicians, administration and the general public,
• Coordination and assurance of completion of any training and/or upgrading requirements,
• Ensure timely maintenance of vehicle(s) and equipment used by the department,
• Take and maintain job specific training,
• Operate within the safe parameters of public interaction (ie. maintain safe distance from individuals, never entering a private building without backup, etc.),
• Maintain communication with fellow employees regarding whereabouts or daily work plans,
• Assists with general reception of clients with questions regarding bylaw enforcement and/or appointed provincial statutes,
• Maintain good relations with all ratepayers, businesses and other government agencies, etc.,
• Provides excellent customer service to all clients,
• Assists in preparation of the annual departmental operating budget,
• Acting in a resource and advisory capacity to the Emergency Services Committee,
• Acting as secretary at Emergency Services Committee meetings,
• Other related duties as assigned.
• Completion of the approved CPO 1 training through Alberta Public Safety and Emergency Servies,
• Grade 12 diploma, valid Class 5 driver’s license (driver’s abstract to be provided),
• Completion of a two (2) year post-secondary diploma relating to law enforcement or equivalent education and experience in the enforcement field a positive,
• Valid Standard First Aid, CPR and Workplace Hazardous Materials Information System (WHMIS),
• Clean criminal record check,
• Competent with computers including experience with computer programs such as Excel, Word, etc.,
• Full mobility, good physical fitness and good vision with no colour blindness,
• Able to work under stress due to frequency of complaints, deal with irate residents and handle politically sensitive issues,
• Knowledge of and ability to interpret municipal bylaws and appointed provincial statutes,
• An understanding and execution of municipal bylaw and appointed provincial statutes enforcement, up to preparing for and attending court processes,
• Operate within the safe parameters of public interaction (ie. maintain safe distance from individuals, never entering a private building without backup, etc.),
• Ability to work flexible hours, including evenings and weekends and in all weather conditions, including emergency situations, with potential for some on-call hours within the Town of Claresholm,
• Able to safely and properly operate an enforcement vehicle and all related enforcement equipment,
• Strong interpersonal skills with the public and team members,
• Able to constructively deal with highly emotional, conflict situations,
• Dispute resolutions, mediation and diplomatic skills,
• A high degree of personal initiative with good planning and organizational skills covering a wide variety of functions,
• Ability to foster and maintain a positive team environment, share work expertise and knowledge and support, train and develop other staff as needed,
• Effective interpersonal skills in dealing with other staff members, public, businesses, Council and officials in other organizations under all types of conditions. Maintain a positive and supportive approach,
• Must work well with the public in person, telephone or email etc.,
• Ability to handle multiple priorities effectively and meet deadlines,
• Attention to detail, good communication skills, ability to work without close supervision,
• Always wear appropriate personal protective gear, as well as uniform or clothing to clearly identify yourself as a Community Peace Officer,
• Maintain confidentiality of residents, enforcement files and Town office affairs at all times.
• Able to work in stressful conditions including dealing with unpleasant people, difficult issues, attending court processes, citing for violations etc.,
• Excellent written and oral communication skills including public speaking,
• Physically able to meet required tasks such as carrying animals, removing signs etc.