Assessment Services Assistant

KEY DUTIES AND RESPONSIBILITIES
Office Administration (20%)

• Maintain assessment files in accordance with Records Retention requirements.
• Support the County’s Records and Information Management Program through proper maintenance, control, and disposition of Assessment Services records.
• Organize and update digital property records, including sketches, photos, and correspondence in the CAMA system.
• Prepare letter mail-outs (mail merge), notices, and correspondence as required for annual assessment cycle tasks.
• Enters Accounts Payable items into the financial system.
• Monitor department inbox and route inquiries appropriately.
• Prepare materials required for Assessment Review Board and Municipal Government Board hearings.

Customer Service (20%) 

• Log and track incoming service requests in appropriate systems.
• Assist Assessors with inquiry resolution by collecting required information from digital filing systems.
• Provide front-line support to residents and property owners with general inquiries, directing them to the appropriate personnel when needed.

Data Entry and Records Management (40%) 

• Accurately input property assessment data and digital records into CAMA systems.
• Compile reports from the CAMA system to support updates and ensure consistency in data entry.
• Completes monthly title changes update on CAMA system.
• Follow internal digital records procedures and maintain required documentation.
• Update files to SharePoint as required.

Other Related Duties (20%) 

• Performs residential property image updates within the defined areas of the municipality.
• Respond to internal organizational requests for property records.
• Research and compile comparative tax rates from other municipalities.
• Provide occasional guidance to coworkers and the public.
• Assist with special projects and other related duties as assigned.
• Adheres to applicable responsibilities and accountabilities as outlined in the Sturgeon County Health and Safety Management System.