Facility Operations
• Oversee day-to-day operations of the aquatic facility, ensuring safe, clean, and fully functional pool environments, change rooms, mechanical systems, and program spaces.
• Ensure provincial legislative requirements for public aquatic facilities are met, including the Alberta Public Health Act and all applicable Alberta OHS legislation.
• Develop, implement, and maintain a preventative maintenance program in coordination Maintenance Staff; schedule and authorize facility repairs within approved budget authority.
• Maintain and oversee facility emergency action planning, conducting regular drills and post-incident reviews in coordination with applicable staff.
• Manage facility rentals, third-party agreements, and special events, ensuring all arrangements comply with Town policy and insurance requirements.
Programming & Community Service
• Design, approve, and evaluate all aquatic programming (learn-to-swim, fitness aquatics, senior programs, adapted aquatics, etc.) to meet community needs and maximize participation.
• Ensure all programming aligns with Lifesaving Society curriculum standards where applicable.
• Oversee facility programming schedules to balance public swim, lane swim, lessons, rentals, and competitive use.
• Monitor community trends and participation data to adapt programming in response to changing needs.
Staff Management & Labour Relations
• Recruit, hire, orient, supervise, and evaluate all aquatics staff in accordance with Town of Drayton Valley HR policies and the applicable collective agreement.
• Administer the collective agreement as it applies to unionized aquatics staff, including scheduling within negotiated parameters, interpreting agreement provisions, and responding to Step 1 grievances.
• Apply progressive discipline consistently and in accordance with Town policy, collective agreement requirements, and applicable employment legislation; escalate matters to Human Resources as required.
• Conduct annual performance evaluations and goal-setting for all direct reports; support staff development and retention.
• Ensure employee conduct policies are communicated and followed by all staff; address concerns promptly and document appropriately.
• Approve the master work schedule and all schedule amendments; authorize overtime in accordance with the collective agreement and budget constraints.
• Liaise and coordinate with other managers within the Town Services Division to ensure general program knowledge is shared amongst your peers.
Health, Safety & Compliance
• Lead the facility’s participation in the Town’s safety program, including development and review of safe work practices, hazard assessments, and incident investigations.
• Ensure all aquatics staff maintain current certifications required by their role (e.g., National Lifeguard, Standard First Aid, Lifesaving Society Instructor designations).
• Oversee chemical handling and mechanical protocols and ensure water chemistry monitoring is conducted and documented by qualified staff on each shift; review logs regularly.
• Respond to regulatory inspections, orders, and audit requirements from Alberta Health Services and other authorities.
Budget & Financial Management
• Prepare and manage the annual operating budget for the aquatic’s facility, including revenue projections (admissions, lessons, rentals) and expenditure planning.
• Monitor budget performance throughout the year; identify and report variances to GM Town Services.
• Prepare operational reports for administration and Council as required, including activity statistics, program outcomes, and financial summaries.
• Contribute to capital planning processes, identifying equipment replacement needs and facility improvement priorities.
DECISION MAKING ROLE
The Aquatics Facility Manager exercises considerable independence within the broad policies and overall objectives of the Town Services. Decisions regarding day-to-day operations, staffing, programming, and budget management are made independently within established parameters. Decisions with significant financial, legal, labour relations, or public impact are escalated to the General Manager of Town Services.
MAJOR INTERPERSONAL CONTACTS
This position maintains regular contact with:
• Unionized aquatics staff and the applicable union representative body — for collective agreement administration, scheduling, and labour relations matters.
• GM of Town Services for operational reporting, budget accountability, and escalated matters.
• Managers within the Town Services Team – to ensure new and existing programs are integrated with other recreation facilities programs, communications, marketing, tourism and economic development.
• Human Resources — for recruitment, discipline, grievance administration, and policy guidance.
• Public Works / Facilities — for preventative maintenance, capital planning, and facility repairs.
• Alberta Health Services and other regulatory bodies — for inspections, compliance, and certification matters.
• Lifesaving society for certification and programming compliance.
• Members of the public, program participants, and community organizations — for customer service, programming partnerships, and rentals.
• External suppliers and contractors — for facility maintenance, chemical supply, and equipment.
SUPERVISION
The Aquatics Facility Manager is responsible for the full employment cycle of aquatics staff including recruitment, orientation, performance management, discipline, and any recommendations for termination, in accordance with Town of Drayton Valley HR policies and the applicable collective agreement. Direct reports typically include Programmer, Head Lifeguards, Lifeguards, Instructors, and front desk clerks
