The RMA Insurance Administrative Coordinator will report to and provide administrative, planning, and organizational support to the General Manager of Insurance and assist in meeting the organization’s operations and marketing plans’ objectives. In all cases, this position is expected to work in a team environment for dealing with issues, events and programs.
The key responsibilities for this position include:
RMA Insurance
- Assists in the coordination of marketing and retention activities
- Assists in event planning for training sessions and annual Risk Pro conference.
- Supports Insurance marketing, activity, including trade shows, and ongoing marketing material for all business lines.
- Open claims files in the software as required
- Assist in claims audit preparation
- Record meeting minutes
- Assists with renewal
- Check all RMA Insurance employee expenses and send for approval
- Assists with on-boarding new hires
Marketing Coordination
- Supports Insurance marketing activity
- Work closely with Communication staff to ensure that the website is up to date
- Compiling and editing insurance content for the monthly Contact newsletter
- In contact with members on general inquiries
- In contact with suppliers on general inquiries and joint marketing activities
- Make travel arrangements for RMA Insurance staff
- Coordinating tradeshow attendance for RMA Insurance
- Coordinating printed and promotional marketing materials
- Compiling content and advertising for the annual RiskPro
- Any other tasks as required
- Coordinate ordering for Genesis and RMA Insurance swag orders
Governance
- Will assist in coordinating both joint and independent governance functions related to Genesis Reciprocal and RMA Insurance.
- Assist in coordinating annual reciprocal AGM
- Assist in administrative governance duties related to the Reciprocal
- Take meeting minutes in Genesis Board Meetings
- Coordinate any strategic planning and Board retreats
- Prepare agenda packages
- Take minutes and prepare reports for Genesis Committees
- Coordinate any Board education
Events Planning
- Coordinates the annual RiskPro Seminar
- Coordinates Insurance-related events
- Coordinates RMA Insurance Advisory Member Committee meetings.
- Assist in annual Business Services Golf Tournament
- Assist in Convention Duties
- Assist in preparing Genesis AGM
Data
- Complete monthly loss runs for reciprocal members upon their request
- Complete member loss runs for risk management activity
- Updates and maintains member list on monthly basis
The successful candidate will possess excellent customer service skills, be a strong team player, have attention to detail and maintain integrity in all dealings. They must be analytical, decisive and able to work independently while maintaining the parameters of assigned authority; utilizing company technology to track and expedite all transactions.