Supervisor – Information Technology

What you will do

• Contributes to the development and implementation of the department’s operational plan, by coordinating work and complying with information technology standards and relevant legislation.
  • Prioritizes work in a changeable environment.
• Supervises and supports the information technology work group in the implementation of day-to-day work assignments to meet service area and departmental deliverables:
  • Coordinates the work of the information technology work group.
  • Delegates and communicates tasks appropriately.
  • Trains staff to meet competencies required.
  • Develops and maintains a procedure manual for information technology recurring tasks.
• Oversees Information technology operations and provides leadership and direction in support of the manager.
  • Administers and maintains the network and IT infrastructure to ensure that the environment is securely protected and patched.
  • Responsible for the IT infrastructure security, including physical access to IT infrastructure, remote access, network security, file servers, data backups, and management of user access and ensures the secure return or disposal of IT equipment containing data.
  • Leads hardware and software installation, upgrading, replacement and repair plans to minimize operational disruptions.
  • Oversees mobile devices and the County phone system and coordinates upgrades and changes as required.
  • Provides oversight and coordination of work performed by third-party IT service providers, support contracts, and external contractors to ensure services are delivered effectively and in alignment with organizational requirements.
• Develops and maintains a backup and recovery strategy for all data located on County servers and related provision of IT disaster recovery services.
• Maintains hardware and software records.
  • Documents the configuration of the IT infrastructure.
  • Maintains inventories of computer and device hardware.
  • Administers software licensing.
• Purchases good/services on behalf of the County, within their assigned authority, ensuring efficient, responsible use of funds.
• Develops and recommends administrative directives and procedures, adhering to applicable legislation.
• Researches and carries out special projects, studies and reports as assigned.
• Strives to continually enhance the quality and delivery of services through efficiencies and innovation.
• Adheres to guidelines as set out in Leduc County’s policies and administrative directives.
• Accountable for working in compliance with the Alberta Occupational Health and Safety Act, Regulation and Code and participation in the Health, Safety and Wellness Program.
• Performs related duties as required.