Administrative Support (30%)
- Assists with preparing correspondence, reports, and other related materials as required.
- Provides administrative support to document meeting minutes.
- Assists the Enforcement Supervisor with office related reporting and workflows.
- In partnership with the Protective Services Assistant, processes and codes account payables, receivables, and procurement card expenses to the appropriate general ledger.
- Oversees billing for Enforcement Services.
- Prepares yearly grant donations as required.
Public Interface and Response (30%)
- Provides timely and efficient customer service by responding to public inquiries relating to Protective Services by telephone, email and in person.
- Enters and tracks public complaints to ensure concerns are triaged and sent to officers for follow-up.
- Ensures accurate record of public inquiries are kept.
- Coordinates and processes fire permits, firework permits and dog licensing through online tools and public walk-ins.
- Acts as a Commissioner for Oaths as required.
Data Collection and Reporting (20%)
- Acts as key resource to support enforcement reporting systems to support consistent use and process improvement, ensuring entries are accurate and complete.
- Reports a variety of statistical information regarding municipal enforcement activities.
Court Related Functions (10%)
- Supports the court process by preparing and forwarding all disclosable information in an accurate and efficient manner. This includes ordering all required reports from other provincial agencies.
- Processes charges, prepares court documents and liaises with Crown Prosecutors.
Other Duties (10%)
- Perform special projects and tasks as required.
- Adheres to applicable responsibilities and accountabilities as outlined in the Sturgeon County Health and Safety Management System.
- Provides cross-coverage to the Protective Services Assistant role to support peak demand times and time off.
- Adheres to all of Sturgeon County’s policies, bylaws, procedures, and processes, as well as aligns work to the Sturgeon County values.
- Acts in related role to support disaster response which may include extended hours or off-site work during major emergencies.
