Communications Coordinator

Posted on: Jan 19, 2026

Posted by: Town of Crossfield

Summary

The Town of Crossfield is seeking a creative and strategic Communications Coordinator to lead the development and delivery of clear, consistent, and engaging communications for residents, stakeholders, media, and staff. This pivotal role supports the Town in strengthening public trust by ensuring all messages reflect Council priorities and operational needs.

Reporting to the Legislative & Administrative Services Manager, the Communications Coordinator collaborates with Supervisors and Managers to develop and implement the annual communications plan, create content, manage design and formatting, and maintain brand consistency across all channels.

The successful candidate will also provide timely support for urgent messaging, including crisis and emergency communications, and must be an innovative, detail-oriented professional with exceptional writing, design, and organizational skills, capable of managing multiple priorities in a fast-paced environment.

Key Responsibilities

YOUR Essential Functions

Social Media Monitoring & Updates:

Monitor official Town social media platforms daily for interactions, questions, and feedback.
Create and post timely, accurate, and engaging content promoting Town services, programs, projects, and events.
Track and analyze engagement metrics to measure effectiveness and guide strategies.

Annual Communications Plan:

Collaborate with Supervisors and Managers to identify and schedule key messages, campaigns, events, and notices.
Draft content and design materials in alignment with Town branding and standards.
Ensure all messages are reviewed and approved before release.
Maintain flexibility to accommodate emerging priorities, urgent issues, or Council direction.

Communications Support:

Support logistics for open houses, public information sessions, and community events.
Develop supporting materials such as invitations, posters, fact sheets, presentations, web content, and signage.
Provide on-site support including photography, live updates, and resident assistance.
Draft and distribute news releases, public notices, newsletters, and service announcements.
Provide input into communication-related policies, procedures, and bylaws as required.

Crisis & Emergency Communications:

Collaborate with leadership and emergency management to provide timely, accurate public information.
Develop and maintain crisis communication protocols in line with emergency response plans.
Distribute urgent updates across multiple channels and support post-incident follow-up communications.

Brand & Content Management

Ensure consistent use of Town branding across all communications.
Support efforts to keep the Town’s website current, accessible, and user-friendly.
Maintain photo and content libraries for ongoing use.

Requirements

Education & Experience:

Diploma or degree in Communications, Public Relations, Marketing, or a related field.
Minimum 2–4 years of experience in communications, media relations, or a related role.
Municipal communication experience is preferred but not required.
Strong understanding of digital platforms, analytics, and content creation tools.
Experience with crisis communications and public engagement is an
An equivalent combination of education and experience may be considered.

Skills & Abilities:

Excellent written and verbal communication skills.
Ability to translate complex information into clear, accessible messaging.
Strong organizational skills with the ability to manage multiple priorities.
Creative thinking, problem-solving, and adaptability.
Ability to collaborate effectively across departments and with external partners.
Commitment to professionalism, accuracy, and confidentiality.

Job Type

Part time

Employer Contact

No employer contact listed.

Salary Range

No salary range listed.

Closing Date

January 30, 2026

Posting ID: 36445

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