Support Worker

Posted on: Nov 20, 2025

Posted by: Town of Hinton

Summary

This is a casual grant funded position until March 31, 2027.

Reporting to the FCSS Manager, this position is responsible for providing a range of homemaking tasks and practical services that support clients to live in their own home with as much independence as possible. This position provides respite care relief including recreation and social opportunities with the client. This position works closely with municipal staff, agencies, community organizations, and the public including client family members.

Key Responsibilities

Program Administration

Maintain records including timesheets, billing, and home support and respite care plans
Notify the client of any changes to the schedule with at least 24 hours’ notice
Inform the FCSS Manager if a replacement worker is required
Ensure confidentiality is always observed regarding information relating to clients
Attend any training opportunities or meetings arranged by Hinton FCSS to enhance skills
Undertake additional administrative duties as required

Program Delivery

Provide homemaking support to the client in accordance with the client’s home support plan and errand running plan
Provide support in installing the Lifeline Monitor based on client’s request and the Individual Supports Coordinator’s/FCSS Manager’s direction
Provide support and assistance for practical household duties and errands such as laundry and household management. Typical tasks would include, but are not limited to:
- Shopping for clients to buy groceries and household essentials;
- Taking clients on errand runs to the bank, post office, appointments, etc.;
- Clean the kitchen (wipe counters, dishes, empty garbage, mop floors, wipe outside cupboards/fridge/stove, etc.);
- Meal preparation
- Clean bathrooms (sink, tub, inside/outside toilet, mirrors, mop floors, empty garbage);
- Living Room/Dining Room (vacuum, dust, polish, tidy);
- Bedrooms (vacuum, dust, change/make beds, tidy);
- Walls (spot clean);
- Windows (inside only);
- Hallways/Entryway;
- Laundry (sort, wash, dry, iron if requested, put away).
Provide respite care to the client in accordance with the client’s respite care plan
Provide support and assistance with recreational and social opportunities in the community. Typical tasks would include, but are not limited to:
- Transporting clients to social and recreational locations
- Providing meaningful social and recreational activities with the client in the house and outside the house
Report any concerns about client health and safety to the FCSS Manager

Requirements

QUALIFICATIONS

Minimum age of 18 years
High School Diploma or GED
Completion or working towards Health Care Aid (HCA) Nursing Attendant Certificate and/or Respite Care courses/certificate is preferred
Experience in providing support and care to seniors and adults with mobility challenges and/or developmental delays
Working knowledge of computers and systems, and Microsoft Office Suite
Valid First Aid and CPR Certificate
Completion of the Safe Food Handling Certificate
Maintaining current immunizations is strongly recommended
Satisfactory background screening is required for this position including a Criminal Record Check, Vulnerable Sector Check, and Child Welfare Check
A Class 5 Driver’s License with a satisfactory Driver’s Abstract
Use of personal vehicle and proof of liability insurance required

SKILLS & ABILITIES

Demonstrated ability to provide exceptional customer service with a diverse population
Be caring and compassionate to the client’s needs and well-being
Exceptional interpersonal, critical thinking, and communication skills
Exceptional verbal and written communication skills
Maintain a high level of confidentiality in all interactions
Proven organizational skills
Complete required documentation consistent with policies and procedures
Demonstrate a commitment to continuous training and professional development opportunities
Able to work independently
Proven organizational skills

Job Type

Casual

Employer Contact

No employer contact listed.

Salary Range

$28.27 per hour

Closing Date

December 12, 2025

Posting ID: 35337

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