Systems Analyst (OnSite)

Systems Administration and Maintenance

• Maintain and update FDM, Cams, Pro-Q-A, Report Exec, QGIS, Avanti, Questica, Dynamics, Pearl, Munisight, etc.;
• Support services for Microsoft Technologies like Windows 11, Windows Server, Exchange, Office365, SharePoint etc.;
• Provide continual maintenance of radio, dispatch, tower and telephone networks within Yellowhead County;
• Provide maintenance, troubleshooting, configuration of County radio/dispatch system;
• Troubleshoot and replace radios in fleet;
• Interact and perform network tasks in conjunction with network analysts;
• Maintain digital files for County GIS, CAD and AVL mapping systems;
• Analyze, research, and record new equipment purchases;
• Provide support to the I.T. department and be cross-trained to fill in during vacations and absences;
• Disposal of all obsolete or redundant computerized equipment by an approved means;
• Manage and provide assistance with user access security;
• Provide technical assistance regarding hardware, software, and applications in person, via telephone/email and/or remotely;
• Maintain inventory of all hardware, software and applicable equipment, and ensure hardware and software is kept current and functional;
• Ensure, at a minimum one day in advance of any meeting, that all electronic equipment in Council Chambers is functional and ready for use;
• Assistance on Council meeting days is to be a priority and one of the Systems Analysts must be available until the meeting has commenced;
• Coordinate and conduct training;
• Perform other related duties as required.

Administrative

• Ensure all paperwork, purchase order information and billing is processed properly and in a timely manner;
• Ensure all system documentation is current and accurate;
• Assist with the development of all information technology policies and procedures;
• Participate in the preparation of the annual IT and Radio budgets.