Key Responsibilities Include:
The City of Red Deer is currently seeking the right person to fill the position of Senior Operations Supervisor – Conventional Service. This position is responsible for the supervision and leadership of Transit Operations Supervisors (3) ensuring the safe, reliable, on-schedule operation of transit buses on prescribed routes, specialized service runs and charters. This position guides subordinate staff members, to assist them in recognizing and taking appropriate steps to alleviate problem performance. It also guides staff through the Work Expectation & Review process; takes responsibility for the management of accident investigation; and ensures the satisfactory maintenance of all bus zones and related amenities. As well, this position observes and reports to the Transit Manager problems dealing with service levels, passenger loads, routing, equipment maintenance, and passenger and operator complaints; takes appropriate action to deal with problems affecting service; and assists Operations Supervisors with passenger conflicts as required. Within area of responsibility, this position is responsible for accounts receivable and payable, policy and procedure development and the maintenance of payroll timesheets/reports. As well, this position acts as the Transit Superintendent in his absence.