Join nearly 100,000 people in a vibrant outdoor centric community filled with trails and breathtaking nature along the winding river valley of Red Deer, in Central Alberta. Red Deer is an economically dynamic region of Alberta situated directly between Edmonton and Calgary along the vital QE 2 corridor. It’s a perfect blend of small town friendliness and big city conveniences. Host to the 2016 Memorial Cup and the 2019 Canada Winter Games, Red Deer continues to welcome all of Canada with open arms.
Key Responsibilities Include:
The City of Red Deer is currently seeking the right person to fill the position of Senior Operations Supervisor – Conventional Service. This position is responsible for the supervision and leadership of Transit Operations Supervisors (3) ensuring the safe, reliable, on-schedule operation of transit buses on prescribed routes, specialized service runs and charters. This position guides subordinate staff members, to assist them in recognizing and taking appropriate steps to alleviate problem performance. It also guides staff through the Work Expectation & Review process; takes responsibility for the management of accident investigation; and ensures the satisfactory maintenance of all bus zones and related amenities. As well, this position observes and reports to the Transit Manager problems dealing with service levels, passenger loads, routing, equipment maintenance, and passenger and operator complaints; takes appropriate action to deal with problems affecting service; and assists Operations Supervisors with passenger conflicts as required. Within area of responsibility, this position is responsible for accounts receivable and payable, policy and procedure development and the maintenance of payroll timesheets/reports. As well, this position acts as the Transit Superintendent in his absence.
As our preferred candidate you will have:
Senior High School Matriculation Diploma. Related Post-Secondary Certificate program such as Business Administration, Project Management, Transportation (Transit) and Leadership
Supplementary Personnel and Supervisory Management Training.
Accident investigation – level 1
Minimum of 5 years service in a supervisory capacity with preference given to individuals with transit supervisory experience.
Knowledge of Operator training and evaluation procedures, public transit routing standards and Safety programs would be an asset.
Ability to deal effectively with the public, maintain a good rapport with Operators, other staff, and an ability to handle public and operator criticism.
Ability to work under very fast paced high-pressure scenarios, where on occasion, quick decisions and action are required to maintain service levels.
Ability to write comprehensive and detailed reports.
Excellent working knowledge of the windows based computer system as utilized by the City of Red Deer and as required for the function of the job.
Light duty mechanical ability will be an asset.
Must possess working experience of mass public transit concepts, safety, planning, training, other practices and equipment.
Must have a high level of competence in dealing with human resource issues.
What we offer:
In addition to the very competitive salary and an excellent benefit package, we offer a great work environment with a dynamic and dedicated team of professionals.
We welcome applications until September 28, 2018.
For more information and to apply online, please visit us at www.reddeer.ca/careers or email your application to firstname.lastname@example.org.