Information Officer & Leads

Alberta Parks is hiring seasonal Park Information Officers in the Central Region for the 2023 camping season.

This position provides a stationary front-line government contact for public campground registration, queries and comments related to travel in, and recreational use of Provincial Parks, Recreation Areas, Wildland Parks, Natural Areas and surrounding area. This Visitor Services position's primary purpose is to provide exceptional front-line customer service in person, on the phone and through email to assist visitors, deliver information, problem solving issues and sell products such as firewood/concession. Alberta Parks Central Region spans from BC to Saskatchewan across central Alberta and encompasses many Provincial Parks and Provincial Recreation Areas. Possible work locations are; Aspen Beach, Carson-Pegasus, Crimson Lake, Dillberry Lake, Miquelon Lake, Pierre Grey’s Lakes, Pigeon Lake, Red Lodge, and William A. Switzer Provincial Parks.

Salary:
$21.62 - $26.42 per hour

Wage employees receive 11.2% in addition to regular wage earnings in lieu of benefits and vacation leave.

5.2 percent of regular wage earnings instead of paid holidays.

6 percent of regular wage earnings instead of annual vacation pay.

How to Apply:

Candidates are required to apply for a job online. Please view our complete job ad online before applying by searching Information Officer on jobpostings.alberta.ca, or on our website at www.albertaparks.ca.

Direct link: https://jobpostings.alberta.ca/job/Multiple-locations-in-Central-Lead-Information-Officer/566103217/

Key Responsibilities Include:

Responsibilities:

Provide exceptional customer service

Maintain campground booth operations

Provide Information services relating to the Provincial Park and Central Region as a whole

Provide education and public safety advice

Perform administrative duties associated with the campground facilities to ensure efficient operation

Uphold occupational health and safety responsibilities

Requirements:

Qualifications:

High school diploma and one year of related experience

Additional requirements:

Strong English language proficiency

Valid Driver’s License

Available to work weekend and evening shifts during the season

Customer service, retail and cash-handling experience and/or administration experience

Recognized Current Standard First Aid and CPR Level "C"/AED Certificate

Assets:

Experience with Reserve.AlbertaParks.ca

Familiarity with the campground operations and/or the area surrounding your park preferences

Camping experience and/or knowledge of campground etiquette

Additional Job Information:

Posted Date: Dec 19, 2022
Closing Date: Jan 22, 2023