The Town of Morinville is currently seeking a Facility Booking Clerk to join the Community Services team. Reporting to the Guest Services Coordinator, the Facility Booking Clerk is responsible for scheduling a high volume of facility bookings for multiple spaces and multiple clients on an ongoing basis for activities which take place at the Morinville Leisure Centre, the Morinville Community Cultural Centre, Town Sports Fields and Open Spaces. The position serves as the first point of contact for potential clients and is responsible for assessing client needs, providing facility information and excellent service delivery.
Key Responsibilities Include:
Key objectives of this position include:
Coordinate all booking requests for the MCCC, MLC and Town Sports Fields and Open Spaces. Booking requests include sport specific, weddings, funerals, social events, concerts, shows, dance competitions, conferences, training sessions and Town programs;
Coordinate the allocation and block booking of space for large groups (i.e. schools, sports associations, performing arts), which includes; confirming booking requests and details, and providing adequate information for facility operations staff regarding set up and take down, facility signage, custodial requirements and building opening and closing.
Administer processes for receiving requests and processing the bookings from user groups and all clients;
Using the booking software, complete the booking with appropriate and required information to provide complete event details, set up requirements and ensure event layouts are available to all parties who require the information;
Provide rental agreements to the customer and/or organization, which includes regulations governing use of facilities and ensure all user groups have acquired and submitted appropriate insurance as required;
Maintain all signed contracts as per records retention policy;
Send invoices, collect payment and update accounts of applicable users while applying and adhering to established Town financial policies and procedures;
Processing payments using a Town POS system and apply payments to customer accounts/contracts;
Compile information and generate reports containing monthly and quarterly statistical information regarding usage and rental activity at the MCCC and MLC;
Assist with other programming and event projects as assigned.
Minimum of Grade 12 education with post-secondary education in office administration, event management or related field of study preferred.
Minimum of two years of experience in facility scheduling, preferably in a municipal government or public sector
Equivalent combinations of education and experience may be considered.
Exceptional customer service, organizational, verbal and written communication skills.
Proficient skills in all Microsoft Office programs. Experience with MS Dynamics GP software package and/or Rec Desk software is considered an asset.
A valid Class 5 driver’s licence is required.
Compensation: Salary range: $53,926 -$64,391 per annum (7 step grid). Working hours are based on a 35 hour work week and may include evenings and weekends. We offer a comprehensive benefits package including pension, workplace development and great opportunities for employees to become involved in the community.
Application Deadline: 12:00 PM on May 26, 2021
Submit resume and cover letter quoting “Facility Bookings Clerk—Competition #202123” to: