With a population of 32,097, Parkland County offers a range of municipal services and a vibrant mix of agricultural, residential, industrial and recreational opportunities. This unique rural area is situated on the west outskirts of Edmonton, just 20 minutes from downtown, and stretching over 2438 sq. km. of picturesque landscapes.
Key Responsibilities Include:
Parkland County has an exciting opportunity available for a Casual Emergency 9-1-1 Operator/Dispatcher for its Emergency Communications Centre. Providing services to a population of 245,000 in the area surrounding Edmonton, our centre is growing and offers a promising opportunity for professional advancement.
You will be responsible for receiving and evaluating all incoming telephone calls to determine the service required and ensure each caller is routed to the appropriate emergency service agency. You will also provide services to those agencies under the dispatch arm of the call answer centre and monitor progression of calls to ensure an efficient emergency response. You have the ability to apply logical judgment to emergency situations, and obtain/record information accurately. Strong interpersonal and organization skills and the ability to work under minimal supervision are required.
Additional Information: Interested candidates are invited to apply on our website at https://www.parklandcounty.com
Parkland County has a nepotism policy in effect which limits the consideration of employees’ relatives for employment. Please contact Human Resources for further information on this policy (including the definition of a relative under this policy).
For further information on our organization, please visit www.parklandcounty.com
We thank all applicants for their interest, however only those selected for interviews will be contacted. The personal information submitted pursuant to this advertisement is being collected under the authority of the Municipal Government Act and will be used for Parkland County employment opportunities only. The personal information that you provide may be made public, subject to the provisions of the Freedom of Information and Protection of Privacy Act.
Capacity to work efficiently for long periods of time.
Clear criminal record check prior to commencement.
Knowledge of the County and surrounding area.
Emergency Communication Response certification.
Rate of Pay: $26.07 per hour Hours of Work: Casual (as required). This position involves shift work which will include weekends. Shifts normally being 6-12 hours in duration; covering 24 hours per day, 7 days per week. This position also provides sick/vacation coverage (which may involve up to full-time hours at peak times of the year). The initial training period will involve a commitment of 200 training hours over a two-month period. Please indicate your ability to meet the above scheduling requirements in your application.