As the Deputy Chief, Operations Support you will be responsible for leading and managing the safety, logistics, training, planning and materials management of the Emergency Services Department. You will lead and coordinate the provision of services that support the delivery of operations.
As a member of the Emergency Services Management team, you will be integral to providing strategic and fact-based advice, contributing to corporate goals, leading, translating and finding fit and clear purpose for those they lead, actively participating as an integral part of a cohesive department leadership team and acting as a representative to citizens and stakeholders on public safety matters.
Key Responsibilities Include:
Lead the development, implementation and evaluation of safety, logistics, training and materials management to support the delivery of operational service
Support the management of safety through the provision of appropriate resources and the encouragement of an organizational culture that fosters safe practices and enables continuous improvement relative to effective employee safety
Ensure necessary and suitable equipment is available for operations in a timely manner, while ensuring lifecycle, costs and inventory are managed appropriately
Identify trends and recommend improvements, review, evaluate, and approve specifications for issuing and awarding bids
Lead recruitment and training functions to ensure staff are available and prepared for current and projected community demands
Lead planning efforts related to workforce and station planning
Liaise with internal partners such as Human Resources, Fleet Services, Information Technology Services and Facility Services in order to coordinate service delivery requirements for Emergency Services
Plan and manage the operational environment to ensure program quality, effectiveness and efficiencies
Positively affect the achievement of corporate/department goals promoting a healthy and safe community, review opportunities outside the organization to ensure best practices are reviewed and implemented where possible
Proactively translate priorities and strategies into deliverables and outcomes by planning and/or providing input for Emergency Services
Develop work plans and utilize diverse resources to effectively deliver services on time and on budget in a changing work environment
Provide cohesive and positive leadership up (providing best advice, contributing to corporate goals), down (leading, translating and finding fit and clear purpose for those they lead), across (an integral part of a cohesive department leadership team and out (a representative to citizens and stakeholders on public safety matters
Participate in regional, provincial and national discussions on trends and best practices in Emergency Services
Respond to large, complex, or multiple emergency incidents fulfilling incident management roles; formulate response strategies in accordance with predetermined standards; determine the nature of the incident and facilitate the plan of action; liaise with internal and external stakeholders, including area emergency response entities
Skills and Abilities
Must be self-directed, motivated and have the initiative and ability to identify strategic business issues and develop effective solutions
Excellent leadership skills to motivate and mentor staff in a dynamic environment
Excellent organizational skills with the ability to manage a variety of projects simultaneously, and meet tight deadlines
Excellent interpersonal and communication skills demonstrating political acumen when dealing with different stakeholder groups
The ability to work under pressure, manage a variety of projects simultaneously, establish priorities, to set and achieve goals and objectives, and meet tight deadlines
The ability to analyze problems, identify alternative solutions, and make recommendations in support of department/corporate goals and objectives
Capable of commanding or leading emergency situations requiring accurate and prompt decision making
Minimum of a University degree or working towards a degree in Management and/or Business Administration, Public Administration, Fire Science, or a related field
Minimum 10 years of progressive experience in emergency services or a related field along with 5 years of experience in a leadership/supervisory capacity
Demonstrated skills in successfully leading change management processes, building corporate capacity and partnerships, and developing effective relationships internally and externally
Extensive background and experience in incident command, emergency management planning, emergency communication systems and occupational health/safety policies and systems
Strong understanding of union and non-union environments and the ability to lead in a para-military setting
Knowledge of Quality Management Systems including ISO9001, Incident Command System, Federal, Provincial and Municipal legislation related to emergency services, community safety and emergency communications
Conditions of Employment
Submission of Satisfactory Criminal Record Check
Valid Alberta Class 5 (Class 3 preferred) Driver’s license and submission of a 5-year Driver’s Abstract with less than 7 demerits
Ability to fulfill 24/7 on-call coverage on a rotational basis
Equivalencies of education and experience may be considered.
In addition to providing a dynamic work environment, we offer a competitive salary and benefits package.
This competition may be used to fill future vacancies for similar positions within the next 6 months.
Thank you for your interest in Strathcona County. We only contact candidates selected for interviews.