Key Responsibilities Include:
Parkland County has a temporary, full-time Customer Service Summer Student position available within the Strategic Services department working from approximately May to August, 2022. Under the general supervision of the Supervisor, Customer Service, the Customer Service Summer Student will work with a team of Customer Service Representatives to provide prompt and courteous service as a first point of contact to the public on behalf of Parkland County. The duties of this position will focus primarily on providing support for tasks specific to tax season. The Customer Service Summer Student will also respond to telephone, email and walk-in inquiries and handle a variety of transactions which may include issuing permits, receiving complaints, and processing payments. This position requires excellent customer service skills along with the ability to effectively multi-task and problem solve in a fast paced, customer-centric environment.