In addition to the competitive wage of $40.78 to $50.97 per hour and an excellent benefit package, we offer a great work environment with a dynamic and dedicated team of likeminded professionals. If you like what you have read and think this is the job for you; come build your career with The City of Red Deer.
Key Responsibilities Include:
Acknowledging the unique role of the municipality, the Community Services Division provides many essential services and enhances the quality of life and social well-being of Red Deer citizens.
This CSV supervisor position is responsible for the leadership and effective, efficient, and customer-centered operations of the Community Services Process Optimization & Administrative Supports Section of CSV Business Excellence. This role will contribute directly to CSV division goals. The role has oversight and responsibility for the efficient and effective administration of Community Service’s Process Optimization and Administrative Supports sections. The primary responsibility is to provide strategic advice in order to optimize the use of the Division’s portfolio of assets, investments and contributions serving a wide range of citizens and customers. The Supervisor is responsible for recommending, supporting and executing project-based CSV process improvement, administrative supports and customer service focused projects to better the delivery of community services in Red Deer. Working closely with a number of subject matter experts, the Supervisor will support Division Leadership in their dealings with a large variety of process improvement project needs and citizen-centered thinking across a broad variety of business lines.
As our preferred candidate, you will have:
A university degree in business administration, commerce, public administration, social sciences or a directly related field. A postgraduate degree is considered an advantage.
At least five years progressive management experience required.
Experience in community development relating to community safety and social issues, recreation, culture and facility operations with experience in working with architectural/engineering consultants and contractors, public works, transit, fleet or utilities considered an asset.
Experience with leading complex negotiations at a senior level and working collaboratively to deliver successful outcome-based solutions required considered an advantage.
Demonstrated communications skills; including the ability to speak effectively in public and work cooperatively with the media, and to draft high quality reports and proposals.
Experience working in a unionized workplace and knowledge of Collective Agreements considered an advantage.
Knowledge of City/Municipal operations, policies, risk mitigation and change management considered an asset.
Strong customer-service skills, with the ability to establish effective working relationships with a variety of internal and external stakeholders.
Ability to deliver on highly time bound and community sensitive work
Strong interpersonal and conflict resolution skills.