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Business Systems Analyst

Posted on: Jun 6, 2024

Summary

The Rural Municipalities of Alberta (RMA) represents Alberta’s 69 counties and municipal districts as an independent association. Since 1909, the association has helped rural municipalities achieve strong, effective, local government. The RMA provides advocacy, insurance, and business services, including cooperative procurement through the Canoe Procurement Group of Canada.

The RMA is seeking a Business Systems Analyst.

JOB DESCRIPTION

If you are a proactive individual with a passion for leveraging Microsoft software solutions to drive business success, we invite you to apply for this exciting opportunity. Join our team and contribute to the transformation of our organization through innovative technology solutions.

We are seeking a highly skilled and motivated individual to join our team as Business Systems Analyst. In this role, you will play a crucial role in analyzing, implementing, and optimizing software solutions to meet the needs of our organization. The ideal candidate will have a strong background in business analysis, coupled with expertise in Microsoft software platforms such as SharePoint, Office 365, and Dynamics 365.

Key Responsibilities

Software Application Oversight:

  • Customize and integrate Microsoft software applications to meet specific business requirements, leveraging features such as Power Platforms and custom development.
  • Collaborate with stakeholders to understand business needs and requirements related to Microsoft software solutions.
  • Administer and maintain Microsoft software platforms, such as SharePoint, Dynamics CRM, Dynamics GP, Power Platform and Office 365.
  • Lead and/or participate in software development projects from initiation to completion, ensuring timely deliver and adherence to standards.
  • Identify opportunities for process optimization and automation within software applications, driving efficiency and productivity improvements.

Training and Support:

  • Provide comprehensive training sessions and ongoing support to users, ensuring they can effectively utilize software applications to enhance their workloads.

Documentation and Reporting:

  • Create and maintain documentation, including user manuals, training materials and project documentation. Generate reports to track project progress and key performance indicators.

Collaboration and Communication:

  • Facilitate communication among project team members, stakeholders, and vendors through meetings, emails, and other communication channels. Ensure that all parties are informed of project progress, changes, and decisions.
  • Assist in managing changes to project scope, schedule, and budget, including documenting change requests, assessing impacts, and obtaining approvals from stakeholders.

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field.
  • Proven experience as a business analyst, with a focus on Microsoft software solutions.
  • Expertise in Microsoft software platforms such as SharePoint, Office 365 (including Teams, and Power Platform), and Dynamics 365.
  • Strong understanding of business processes and the ability to translate business requirements into technical solutions.
  • Experience in software implementation and configuration, with a focus on Microsoft technologies.
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.
  • Analytical mindset with strong problem-solving abilities and attention to detail.
  • Certification in Microsoft technologies (e.g., Microsoft Certified: Power Platform Functional Consultant, Microsoft Certified: Dynamics 365 Fundamentals) is a plus.

The RMA is an equal opportunity employer. Any applicant that meets the qualifications above is encouraged to apply. Priority will be given to those already legally entitled to work in Canada.

To apply, please send a resume and cover letter in PDF format outlining how you meet the above qualification requirements, as well as why working on rural and municipal issues resonates with you, to the attention of Shannan McAuley, Manager of HR, at shannan@RMAlberta.com and Kelsy Propp, GM of Information Services, at kelsy@rmalberta.com.  This posting will remain open until June 30, 2024.

We thank all applicants, but due to the high volume of responses expected, only those selected for an interview will be contacted. No phone calls, please.

Job Type

No job type mentioned.

Employer Contact

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Salary Range

No salary range listed.

Closing Date

June 30, 2024
Posting ID: 21057