The RMA Insurance Administrative Coordinator primarily supports RMA Insurance and the General Manager of Insurance while working closely with the Business Services Coordinator. As a result of carrying out the roles and responsibilities noted below, this position will have access to highly confidential member and association information. It is expected and required that this information be held in the strictest of confidence.
This position is also responsible for coordinating statistical insurance and claims reports and inputting claims reports. This position will assist Risk Management personnel in preparation of workshop materials, participation in trade shows and client contact tasks, handling mail and filing and other duties as required.
Key Responsibilities Include:
The RMA Insurance Administrative Coordinator will report to and provide administrative, planning, and organizational support to the General Manager of Insurance and assist in meeting the organization’s operations and marketing plans’ objectives. In all cases, this position is expected to work in a team environment for dealing with issues, events and programs.
The key responsibilities for this position include:
Assists in the coordination of marketing and retention activities
Assists in event planning for training sessions and annual Risk Pro conference.
Supports Insurance marketing, activity, including trade shows, and ongoing marketing material for all business lines.
Open claims files in the software as required
Assist in claims audit preparation
Record meeting minutes
Assists with renewal
Check all RMA Insurance employee expenses and send for approval
Assists with on-boarding new hires
Supports Insurance marketing activity
Work closely with Communication staff to ensure that the website is up to date
Compiling and editing insurance content for the monthly Contact newsletter
In contact with members on general inquiries
In contact with suppliers on general inquiries and joint marketing activities
Make travel arrangements for RMA Insurance staff
Coordinating tradeshow attendance for RMA Insurance
Coordinating printed and promotional marketing materials
Compiling content and advertising for the annual RiskPro
Any other tasks as required
Coordinate ordering for Genesis and RMA Insurance swag orders
Will assist in coordinating both joint and independent governance functions related to Genesis Reciprocal and RMA Insurance.
Assist in coordinating annual reciprocal AGM
Assist in administrative governance duties related to the Reciprocal
Take meeting minutes in Genesis Board Meetings
Coordinate any strategic planning and Board retreats
Prepare agenda packages
Take minutes and prepare reports for Genesis Committees
Coordinate any Board education
Coordinates the annual RiskPro Seminar
Coordinates Insurance-related events
Coordinates RMA Insurance Advisory Member Committee meetings.
Assist in annual Business Services Golf Tournament
Assist in Convention Duties
Assist in preparing Genesis AGM
Complete monthly loss runs for reciprocal members upon their request
Complete member loss runs for risk management activity
Updates and maintains member list on monthly basis
The successful candidate will possess excellent customer service skills, be a strong team player, have attention to detail and maintain integrity in all dealings. They must be analytical, decisive and able to work independently while maintaining the parameters of assigned authority; utilizing company technology to track and expedite all transactions.
Post-secondary degree/diploma in business, marketing or a related discipline.
Office experience (with experience in accounting functions).
Insurance experience preferred
High proficiency in MS Word, MS Excel, PowerPoint, Outlook, and Adobe Acrobat is essential.
Excellent written, oral and listening skills, and exceptional organization and planning skills.
Personable and able to build and maintain professional relationships.
Aptitude for dealing with members and suppliers.
Strong time management skills.
Able to work with minimal supervision, self-motivated, and self-directed.
Manages multiple priorities in a fast-paced and changing environment while able to quickly analyze problems to reach a conclusion.
Expects the highest quality performance from self and others.
Able to and enjoy working in a team environment including keeping others appropriately informed.
RMA offers a competitive salary and full benefits commensurate on experience and post-secondary education.
Applicants who are extended an employment offer will be required to complete a pre-employment check. All employment offers are contingent upon the successful completion of this pre-employment process.
Candidates must submit, in confidence, a covering letter and resume detailing qualifications, work experience, and reference to Shannan McAuley, HR Analyst.
We thank all applicants in advance of their submissions, but only those chosen for an interview will be notified.